Project Coordinator positions focus on delivering results in their domain. This page aggregates open Project Coordinator roles and what employers typically expect.
We are looking for an experienced Project Coordinator to support the management and operations of a digital platform. If you have a strong background in project coordination, service support, and stakeholder management , we want to hear from you! JOB SUMMARY Digital Platform Operations Coordinator to support the management and development of our digital platform. The ideal candidate will have a strong background in project management, service support, and user experience . KEY RESPONSIBILITIES Business & Platform Operations: Assist in business operations and coordination with training partners and customers. Assist and coordinate with various divisions in daily operations and escalations. Monitor issues, work items, and their resolution. Participate in project implementation processes. Develop and test cross-functional Standard Operating Procedures (SOPs) . Create and maintain Business Continuity Planning (BCP) frameworks . Establish and implement Risk Assessment frameworks . Service Support: Manage all tickets that are inbound for the platform as Level 1 resolution officer . Implement and manage a SaaS/PaaS Service Support Centre . Develop user-facing service support content for the platform and website. Monitor support tickets and ensure quality resolution delivery. Training & Documentation: Assist in onboarding training service providers, shipping lines, and users to the platform. Develop and maintain content related to user onboarding. QUALIFICATIONS 3+ years of experience in project coordination , preferably in a digital platform environment . Experience with SaaS/PaaS platforms and service support systems. Proficiency in creating and maintaining documentation , including SOPs and user guides . Strong stakeholder management and coordination skills . Join us in transforming our processes and enhancing our organizational effectiveness! Apply now! Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .
Salary estimate
$94,000 – $126,000/yr
Provided by the employer.
Skills for this role
Project Management
Resume tips for Project Coordinator applicants
Lead with measurable achievements relevant to Project Coordinator (numbers, scope, impact).
Mirror the exact keywords from the Project Coordinator posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Communication).
Keep it to one page for early-career, two pages for senior Project Coordinator candidates.
Interview preparation
Prepare concrete STAR-format stories that show Project Coordinator outcomes you drove.
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About AvePoint
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