Program Manager of Technical Development

DLB Associates is a premier engineering and consulting firm specializing in innovative, mission-critical solutions across hyperscale data centers, advanced infrastructure, and high-performance building systems. With over four decades of expertise, we partner with some of the world’s most influential companies to design and optimize environments that demand precision, scalability, and resilience. **Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.** **Position Title:** Program Manager of Technical Development **Position Location:** Remote – work virtually from anywhere in the United States. Must be located near a major US airport. **JOB SUMMARY** The Program Manager of Technical Development is responsible for the technical quality, standards, and capability of the Field Services workforce. This role ensures that commissioning execution is technically rigorous and consistent across all projects and sites — not dependent on the expertise of specific individuals — by developing field competency, owning technical standards and SOPs, and driving continuous improvement of processes and workflows. The Program Manager of Technical Development partners directly with the Program Manager – Projects and Program Manager – People verticals and reports to the Associate Director, providing the technical input that informs staffing readiness, delivery risk, and training investment decisions across the program. This role's primary objective is to ensure the technical execution of commissioning work is correct, consistent, and scalable across all Field Services programs, and to build a workforce technically capable of handling complex systems and abnormal conditions without dependency on a small group of senior experts. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives. **ESSENTIAL FUNCTIONS** **** **Own Technical Standards and Processes (30%)** - Develop, implement, and maintain commissioning SOPs, workflows, templates, and client programmatic requirements across all programs - Ensure consistent application of technical standards across all active projects and sites; monitor compliance and address deviations proactively - Own the technical onboarding process for new projects and programs: ensure workflows are integrated, client-specific requirements are documented, and field teams are trained prior to execution - Maintain a centralized, accessible repository of technical processes, deliverables, and field insights - Provide technical input on proposals and scope reviews to ensure execution approach, staffing qualifications, and deliverable commitments are technically sound **Develop Field Capability and Competency (25%)** - Identify technical skill gaps across the workforce and develop structured plans to close them through training, mentoring, and field coaching - Deliver or coordinate onsite technical training, hands-on instruction, and real-time coaching during commissioning execution - Ensure the workforce develops depth in troubleshooting, system-level understanding, and abnormal condition response — not just procedural execution capability - Partner with Program Manager – People on development planning; provide technical competency input into promotion readiness calibration - Assess Technical Lead and SME performance; identify development needs and succession candidates within the technical track **Manage Technical Escalation and Field Oversight (20%)** - Serve as the primary escalation point for complex technical issues during commissioning and testing; resolve at the Program Manager of Technical Development level before escalating to the Associate Director - Provide direct technical oversight and support during critical project phases, high-risk testing activities, or complex system integrations - Ensure accuracy and technical rigor in testing documentation, commissioning plans, and reports - Aud…