Program Manager

Operations Helena, MT • ID: 105 • Full-Time/Regular This INTERNAL-ONLY posting is open to current MSF employees and is scheduled to close on July 23, 2026. Apply today! About the Job Montana State Fund (MSF) is seeking a skilled Program Manager to lead high‑impact initiatives that strengthen customer experience, operational excellence, and enterprise readiness. Reporting to the Vice President of Legal Services, the Program Manager serves as a central driver of cross‑departmental alignment, change adoption, and delivery rigor across MSF’s program portfolio. Key responsibilities include: Program Ownership and Project Execution Integrity: Assume full ownership of the program portfolios, their composition and all projects within them. Own the project lifecycle, from initial success alignment and resource negotiation to final delivery. Ensure that the finished product mirrors the original new & different intent. Establish and drive accountability across all contributing teams that guarantee high-quality outputs. Proactively manage scope, schedule, and budget while maintaining an uncompromising focus on customer and delivery excellence. Identify at-risk deliverables early; design and lead rapid recovery plans to bring projects back into alignment with delivery expectations. Change Management Cross-Departmental Influence and Alignment: Serve as a central point of influence across the organization, representing the program portfolio, aligning diverse departments toward shared project goals and resolving resource conflicts. Ensure that project outcomes are completed and integrated. Lead the cross-functional change management efforts required to ensure high adoption rates and operational stability. Translate complex project technicalities into concise, intent-focused briefings for leadership, ensuring continuous buy-in and organizational momentum. Operational Risk and Governance: Perform deep-dive assessments to deeply understand the program and its future, developing proactive strategies to deliver on new and different initiatives and protect the organization from operational disruption. Continuously evaluate workflows, recommending and implementing structural improvements to shorten project lead times and increase delivery velocity. Move beyond individual project deadlines to provide new & different recommendations for long-term program sustainability and scaling. Program Development: Formulate, design, and scale comprehensive program frameworks that support new and different work. Define long-term program roadmaps and continuously evolve program maturity by converting project insights into sustainable organizational practices. Team Leadership and People Management: Provide direction, mentorship, and performance oversight to program contributors and direct reports, establishing a culture of high accountability and delivery excellence. Define clear performance benchmarks and facilitate professional development. Act as a stabilizing force and leadership mentor, aligning team output with intent while fostering cross-functional talent growth. Required Skills About You To find success and satisfaction in this role, candidates will possess the following traits: A program leader with experience guiding complex, cross‑functional initiatives and a strong drive to deliver new and different work that moves the organization forward. Energized by shaping structure out of complexity, aligning diverse contributors, and designing approaches that support sustainable adoption and operational stability. Skilled at building relationships across departments, translating complex project details into clear, intent‑driven communication, and fostering collaboration. Able to balance strategic thinking with execution, ensuring decisions remain grounded in customer impact, organizational readiness, and measurable delivery outcomes. A leader who demonstrates strong ownership, approaches challenges with curiosity, works with speed and intention, and consistently…