Program Director: Credible Messenger- 7087

***A career can mean different things at different workplaces. Apply now to see what it means to us and what it’s like to work somewhere your voice is heard, your wellness is a priority, and your success matters.*** **JOB TITLE:** Program Director **EMPLOYMENT TYPE:**Full-Time, 40 hours/week **SCHEDULED HOURS:** Monday-Friday 9:00AM-5:00PM **PROGRAM/LOCATION:** Credible Messenger, Hartford, CT **PC#:** 3159 **ABOUT THE PROGRAM:** **Credible Messenger Program** The Credible Messenger program provides community-based care coordination, engagement, and support to youth referred by the Court Support Services Division/Juvenile Court Support Services Division (CSSD/JBCSSD). The program acts as a liaison between CHR, CSSD/JBCSSD, clients, families, and community partners to support timely access to services, reduce barriers to treatment, and promote successful engagement in care. The program aims to assists youth and families with identified needs related to behavioral health, substance use, medical care, housing, education, employment, legal matters, transportation, benefits, family support, and other activities of daily living, while completing administrative, programmatic, triage, and documentation responsibilities in accordance with program and contract expectations. **Join a collaborative team where every day is an opportunity to learn, grow, and change lives!** **Duties & Responsibilities** - Provides direction and leadership within the Team. - Ensures clients receive services that are focused on presenting problems and clients’ request for treatment. - Directs crisis intervention efforts and intervenes as required. - Monitors client meetings, admission, continued stay and discharge criteria. - Reviews caseloads regularly to ensure appropriate utilization of services. - Oversees hiring, training, and performance management of staff within the program. - Facilitates team meetings. - Participates in internal and external meetings as needed by program and agency. - Ensures client, program and agency documentation is completed in a timely manner and according to program, agency, funder and accreditation/licensing standards. - Acts as primary point person for program and provides back up coverage as needed by program and agency. - Ensures proper maintenance of vehicles/if applicable. - Will collaborate across teams and divisions to improve quality, workflow, and communication to improve efficiency and general outcomes - Ensures timely completion of reports. - Oversees completion of chart audits. - Ensures completion of insurance authorization for services rendered as necessary. - Develop and executes marketing plan for program as needed - On call coverage during and after program hours as assigned. - Ensures proper maintenance of vehicles/if applicable. - Participates in committees to improve agency service delivery and quality improvement. - Responsible for program budgets and productivity expectations - Ensures compliance with regulating bodies. - Additional duties as required. **QUALIFICATIONS:** **Education:** Bachelor’s Degree in mental health related field. **Experience:** A minimum of 3 years’ experience working with identified population. Two years of supervisory experience in a behavioral health setting preferred. **Why Join CHR?** **Award-Winning Workplace:** - Proudly recognized as a Top Workplace for 12 consecutive years! **Generous Time Off:** - Enjoy ample paid time off, including a special day off for your birthday! **Retirement Savings:** - Benefit from contributions to your 403b Retirement Plan. **Comprehensive Insurance:** - Competitive premiums with added discounts on pet, auto, and home insurance! **Education & Tuition Support:** - Tuition reimbursement and professional development programs. - Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites). - Exclusive tuition discounts for CHR employees at several local colleges/universities. **Career Development:** -…