Program Development Coordinator

## Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive. **Why join Harvard Medical School?** Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine. **About the Office for External Education:** The Office for External Education provides health care professionals, corporations, and lay audiences with broad access to Harvard Medical School’s peerless and constantly expanding body of medical knowledge. Our educational offerings are created in collaboration with members of the school’s almost 12,000-member faculty and reflect firsthand, expert clinical insights based on breakthrough research and best practices. Our portfolio of innovative medical education opportunities is available to learners around the world and includes live in-person programs, hybrid courses, self-paced online learning, digital products, educational webinars, podcasts, and printed materials. ## Job Description The Program Development Coordinator is responsible for administrative coordination of an ongoing portfolio of accredited education programs. This role will support all phases from marketing/course development through program delivery. The Program Development Coordinator works closely with course directors and administrators from 16 affiliated hospitals, as well as the Continuing Education (CE) internal staff, providing excellent customer service and ensuring the level of support required for each program. This position conducts course development planning and execution of program activities using a production checklist/timeline, as well as project-management tools for each program. This role needs to be comfortable using various technology formats with the ability to deal with various competing programmatic deadlines. This position is expected to work collaboratively with vendors and customers, and build strong and effective partnerships. They will work closely with both the program development team as well as the administrative coordinator team and directly reports to the Director of Continuing Education and Accreditation. **Course Production:** - Manages a portfolio of accredited programs from time of course approval through all aspects of course production including marketing aspects and website development. - Creates website landing pages in Cvent based on conversations with course directors and staff. - Develops an email marketing process through our office technology tools. - Keeps abreast of new technology being introduced to the office and working with the Online Learning and Development team on how to best implement. - Resolves course logistic and technology problems and recommends system improvements. - Independently manages and ensures deliverables to the course director community during the life of a course/activity. Works closely with administrative coordinator team to ensure they keep abreast of course/activity developments. - Manages a portfolio of marketing aspects for approved accredited programs, which includes communicating and collecting necessary documents from course directors, reviewing and providing feedback on marketing plans, initiate and review course content for all marketing materials, and procure internal and external mailing/email lists. - Manages all marketing purchase orders and invoices including following up with finance…