Program Assistant/Recruitment Specialist

**We are seeking a full-time Program Assistant / Recruitment Specialist role to join our NYAP Team in Lubbock, TX.** **Occasional weekend or evening availability may be required to attend community recruitment events.** **Salary: $43,000–$48,000/yr. based on experience.** **Position Summary** The **Program Assistant / Recruitment Specialist** serves as the central operational hub and the frontline brand ambassador for NYAP’s Lubbock office. This hybrid role is designed to provide high-level administrative support directly to the Executive Director while actively driving the initial phases of the foster parent recruitment pipeline. The ideal candidate will seamlessly balance daily office operations and compliance tracking with an outgoing, proactive approach to community engagement, sourcing local event opportunities to help expand NYAP's regional foster care footprint. **Working At NYAP** - NYAP's commitment to doing what is *best* for children, youth and their families is a **core value** and one that we look for in our newest team members. - Excellent **training and continuing education and development opportunities** offered! - **Student Loan Repayment assistance**, up to $1,200 per year! - Medical, Dental, and Vision insurance for you and your family! - **22 Days Off** Each Year! - **Plus 11** Paid Holidays Per Year! - Competitive salaries and benefits including a 401(k) - **Summer Hours Off (Friday afternoons off).** - Tuition Assistance - **Work Anniversary Trips**! - **Peace leave** - **Supervision Hours (for staff working on Independent Licensure)** - Flexible Hours - Mileage Reimbursement **Responsibilities** **1. Frontline Recruitment Triage & Community Engagement** - **First Contact Response:** Serve as the immediate, warm, and professional first point of contact for all regional inbound inquiries from prospective foster parents. - **Applicant Triage:** Conduct initial vetting and pre-screening of prospective families against state licensing baselines, efficiently gathering data before transferring qualified leads to the Executive Director. - **Outreach Sourcing:** Proactively research, pitch, and book NYAP’s presence at community events, local fairs, faith-based organizations, and civic gatherings across Region 1. - **Event Logistics Management:** Coordinate event registrations, secure vendor spots, manage promotional material inventories, and organize all outward-facing logistical needs for the recruitment team. **2. Compliance Tracking & Executive Director Support** - **Licensing & Accreditation Assistance:** Work directly alongside the Executive Director to gather, organize, and compile documentation for COA (Council on Accreditation) and state licensing/certification reviews. - **Provider File Compliance:** Monitor, update, and accurately file mandatory background check documentation, fingerprinting clearances, and annual training logs for all area foster parents. - **Systems Support:** Assist the Executive Director with data entry, file tracking, and basic documentation logging within NYAP’s specialized **Evolve** electronic health records (EHR) system and coordinate initial Medicaid system verifications. - **Facility Standards:** Conduct regular checks and maintain compliance regarding local office building and safety standards required for licensing. **3. Core Office Administration** - **Office Operations:** Manage daily agency correspondence, answer and route phone calls, greet visitors, and maintain a welcoming professional environment. - **Supply Chain Management:** Monitor and order office supplies, recruitment materials, and organizational collateral to ensure the team is continuously equipped. - **General Support:** Perform other clerical and administrative duties as assigned by the Executive Director to optimize local office efficiency. **Minimum Qualifications** - **High School Diploma or equivalent required; associate or bachelor’s degree in business administration, Human Services, or a related fie…