Production Lead at Woodlawn

**About Ohio Valley Goodwill Industries** Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years. **POSITION SUMMARY: (WHAT, HOW, WHY)** The Production Lead plays a key role in supporting leadership by driving daily operational excellence and reinforcing Goodwill’s mission and brand standards. This role provides hands-on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork at all times. **MINIMUM REQUIREMENTS:** **EDUCATION:** None **EXPERIENCE:** Previous experience in customer service preferred. Ability to work independently in unsupervised situations. Sixteen years or older. **ESSENTIAL JOB SKILLS:** Proper lifting, stacking and sorting methods preferred. **ESSENTIAL DUTIES:** - Support the Production Manager and Assistant Production Manager with day-to-day operations - Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities - Provide coaching, direction, and training to production team on job related responsibilities - Make recommendations to Asst Mgr. or Manager related to disciplinary or corrective action - Inspect and validate accurate pricing and quality of production - Ensure production team is working at a pace that will ensure the team achieves daily production goals - Support day-to-day operations, including inventory counts, pricing, and other areas as needed - Always act as a brand ambassador, representing Goodwill in a professional manner and protecting the organization’s reputation - Maintain a professional appearance and behavior, refrain from any unprofessional conduct - Communicate effectively with production leadership and team members regarding priorities, goals, and daily expectations - Support a culture of accountability, teamwork, and continuous improvement - Serve as a reliable point of contact when management is not immediately available - Demonstrate reliability, professionalism, and accountability - Other duties assigned by leadership **SUPERVISORY RESPONSIBILITY AND REQUIREMENTS** - This position is responsible for training and delegating work assignments to the Merchandise Processor & Material Handler positions - At least 1 year of supervisory experience preferred - Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time - Work a flexible schedule in support of production including night, weekend, and holiday shifts - Ability to effectively communicate in English with internal and external customers - Ability to lead by example in a fast-paced environment **PHYSICAL REQUIREMENTS** - Ability to sit or stand for eight hours. - Ability to bend and twist. - Ability to lift and carry 35 pounds with or without a reasonable accommodation. - Moderate warehouse noise - Ability to work in a confined area. - While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel. - Specific vision abilities required by this job include close vision requirements due to computer work. - Regular, predictable attendance is required as business demands dictate - Key to note, the role will not allow use of headphones or personal cell phone during shift due to safety concerns **WORKING CONDITIONS:** - Working in office and warehouse (warehouse settings) - Prolonged standing, repetitive walking, sitting - Lifting/pushing/pulling 50+ lbs **We offer competitive pay and benefits including:** - Medical, Dental, Vision Insurance - Life Insur…