Production Coordinator

### NexGen HVAC & Plumbing is Hiring a Production Coordinator! **La Habra, CA (On-Site)** **$21/hour + Overtime** **Full-Time | Rotating Weekends** ### Join the Nexgen Team! Nexgen is looking for a highly organized, customer-focused **Production Coordinator** to help keep our HVAC, Plumbing, and Electrical installation operations running smoothly. If you thrive in a fast-paced environment, enjoy multitasking, and take pride in delivering exceptional customer service, we'd love to hear from you. ### What You'll Do As a Production Coordinator, you'll play a key role in ensuring jobs move efficiently from scheduling to completion by: - Coordinating HVAC, Plumbing, and Electrical installation jobs - Answering production phone lines and responding promptly to internal team communications - Scheduling subcontractors and coordinating project logistics - Calling customers with installation updates and technician ETAs - Performing welcome calls and post-installation follow-up ("happy calls") - Reviewing documentation to ensure jobs are complete and accurate - Updating job statuses, notes, and internal tracking systems - Assisting with customer concerns and helping resolve issues professionally - Collaborating with multiple departments to ensure seamless operations ### Schedule - Full-Time - Rotating weekends required - Initial training schedule: **7:00 AM – 4:00 PM** - Schedule after training will be discussed based on business needs - Excellent communication and customer service skills - Strong organizational and time management abilities - Comfortable working in a fast-paced environment with multiple priorities - Detail-oriented with strong follow-through - Able to work independently while collaborating with a team - Experience in dispatching, scheduling, production coordination, or customer service is preferred - HVAC, Plumbing, Electrical, or home services experience is a plus - Competitive Pay: **$21/hour + Overtime** - Paid Time Off - 401(k) Retirement Plan - Medical, Dental & Vision Insurance - Growth & Career Advancement Opportunities ### Why Nexgen? At Nexgen, you'll join a supportive team that values communication, accountability, and professional growth. This is a great opportunity for someone who enjoys solving problems, helping customers, and making a direct impact on daily operations. **Apply today and become part of a team that's committed to delivering exceptional service every day!**