Production Associate I

**Production Associate I** Department: Retail Store Work Location: Harris Employment Status: Full-time Pay range: $15.75 **JOB SUMMARY** This position is accountable for accepting donations and processing/sorting donated goods to be sold on the retail floor. **ESSENTIAL DUTIES & RESPONSIBILITIES** - Assist donors in unloading items and pre-sort donations - Provide excellent customer service, greeting donors in a timely manner - Make decisions on product quality and assist in pricing items accordingly - Inspect, hang, sort and tag clothing and donations in accordance with Goodwill Retail Operations Policy - Assist in processing, pricing and distribution of hard lines - Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation - Rotate/Pull old/unsold product from sales floor - Clean inside retail floor area, organize shelves and racks, pick up trash, collecting carts, snow removal, etc. - Crosstrain in other departments/areas and act as back-up for other areas as required - Meet or exceed the attendance expectations for this position - Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants - Other duties as assigned **INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS** - Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop. - Working relationship with supervisor and co-workers. - Must have the ability to work as part of a team. - Must be a positive role model for co-workers/programs participants and customers. **ORGANIZATIONAL DEVELOPMENT** - Educate customers and the community about the mission and vision of the organization. - Demonstrate the Goodwill core values through actions and words. **QUALIFICATION REQUIREMENTS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **EDUCATION AND/OR EXPERIENCE** - GED or High School Diploma preferred - Previous customer service, warehouse, production or related experience preferred **CERTIFICATES, LICENSES, REGISTRATIONS** - None **KNOWLEDGE, SKILLS, AND ABILITIES** - Must be able to work flexible hours as required in order to meet operational needs of the store. - To be a high-energy, positive contributor. - Knowledgeable of donation guidelines and recalled items. - Must have a sense of urgency. - Desire to work hard and perform well with dedication and great work ethic. - Communicate effectively with managers, supervisors, customers and other associates. **PHYSICAL DEMANDS Medium** Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling. **WORK ENVIRONMENTModerate** Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)