Product & Technology Lead

### WHO WE ARE Mojo Supermarket is a fully integrated agency built on the creative philosophy "Break your brain good." In an age of disposable content, we are focused on making work that is both meaningful and lasting; ideas that rewire the way the world thinks. We exist to take on high-stakes business challenges and deliver exponential return. We currently do this for brands like TikTok, Burger King, Doordash, Ruggable, Chase and more. ### THE ROLE The Product & Technology Lead will own the design, development, delivery, and adoption of Mojo's internal and client-facing technology products. You will be a hands-on product leader who can understand a messy business problem, determine whether technology should solve it, shape the right product, and lead a distributed team through building and launching it. You should understand advertising and creative businesses well enough to recognize their realities, but not be limited by how agencies have historically operated. We want someone who questions existing processes, has strong product opinions, and can introduce better ways of working. You will partner with Mojo's leadership, creatives, strategists, producers, operators, and clients, while working closely with our technical builders in Pakistan to turn ideas into reliable products. ### WHAT YOU WILL OWN ### Product Strategy and Judgment - Understand problems across Mojo's operations, creative workflows, client work, staffing, production, listening, finance, and people systems - Determine which problems should be solved through custom software, AI, automation, integrations, process changes, or existing tools - Turn ambiguous opportunities into focused product concepts, roadmaps, requirements, prototypes, and release plans - Decide what Mojo should build, buy, integrate, simplify, or stop - Bring strong, independent opinions and challenge requests that do not lead to valuable products - Maintain a coherent product portfolio rather than allowing disconnected experiments to accumulate ### Product Development - Lead products from discovery and definition through design, development, testing, launch, adoption, and iteration - Translate business, creative, and client needs into clear workflows and technical requirements - Create wireframes, user journeys, process maps, product briefs, and acceptance criteria - Prioritize the roadmap and maintain a focused development backlog - Run regular product and development cycles with clear ownership, deadlines, and decisions - Test products directly with employees and clients before expanding them - Ensure products are useful, intuitive, documented, secure, and maintainable ### Technical Leadership - Lead and develop Mojo's distributed technical team, including developers, automation specialists, AI builders, and external partners - Evaluate technical approaches, architecture, APIs, databases, AI models, integrations, permissions, and security considerations - Break large ideas into realistic, testable releases - Identify technical risks early and prevent the development of fragile or unnecessarily complicated systems - Hold technical partners accountable for quality, documentation, reliability, and delivery - Establish practical development and product-management standards appropriate for a fast-moving creative agency ### Internal and Client-Facing Innovation - Build systems that improve how Mojo staff work, manage talent, develop creative, listen to culture, monitor performance, operate accounts, and understand financial performance - Identify opportunities to turn Mojo's internal capabilities into differentiated client offerings - Participate in selected client conversations to understand business problems and shape technology-enabled solutions - Help Mojo use technology to create better work and deliver better results, not simply to make existing processes more efficient - Connect product decisions to measurable business and client outcomes ### WHAT SUCCESS LOOKS LIKE ### Within the First 90…