Product Support Manager

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Scope of Management Responsibility: The Support Manager is responsible for overseeing the daily operations of the support team, ensuring that customer issues are resolved efficiently and effectively. This role requires strong leadership, excellent communication skills, and a deep understanding of the company's products and services. The Support Manager will develop and implement support strategies, policies, and procedures to enhance the overall customer experience and drive continuous improvement within the support function.