Product Specialist

Supports the development and execution of product plans to drive growth in assigned product lines Assists with market and competitor research; compiles findings to support strategy decisions Helps track bookings, sales performance, and forecasts; maintains reporting dashboards Supports pricing analysis and updates under guidance from Sr Product Manager Assists in developing product positioning and reviewing marketing collateral for technical accuracy Contributes to creation of sales tools, presentations, and training materials Supports trade show preparation and participation as needed Works with sales teams to answer basic product questions and escalate more complex issues Helps deliver product training to internal and external teams alongside Sr Product Manager Serves as a secondary point of contact for product-related inquiries Assists with product selection and configuration guidance Supports resolution of customer issues in collaboration with senior team members Coordinates with Engineering and Operations to help resolve order or product-related issues Collects and organizes customer feedback to support product improvements Assists with new product development activities, including testing, documentation, and launch preparation Helps execute product launches, updates, and discontinuation activities Maintains product documentation and internal knowledge resources Performs other duties as assigned