Product Manager - Payments and Financial Services

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Product Manager on the Payments and Financial Services team, specifically within the FinSuite Platform. FinSuite is BILL's next-generation payments platform, responsible for the core money-movement capabilities that power how hundreds of thousands of SMBs pay vendors, manage cash flow, and automate their financial operations. The team owns Payment Engine, payments processing infrastructure (ACH, check, RPPS, wire), ledger ingestion, platform decoupling, and a growing set of AI-enabled payment experiences. This is high-stakes, high-visibility work: the FinSuite team processed over $30B across 10M+ transactions per month, with a direct line to customer trust and BILL's transactional revenue. In this role, you'll own a clearly defined product area or workflow within the FinSuite Platform and drive it end to end, from discovery through launch and iteration. You'll write requirements, define success metrics, manage squad execution, and partner closely with engineering, design, analytics, CX, GTM, Finance, and operations to ensure every feature you ship delivers real customer and business impact. You'll also contribute to the team's AI roadmap, helping define safe self-service actions, instrument payment experiences for AI readiness, and measure outcomes for the owned area. SMBs rely on BILL every day to keep their financial operations running. Your work directly shapes that reliability. Responsibilities: Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration. Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials that engineering and design can execute against. Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management. Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with more senior PMs. Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage where applicable. Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value. Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically. Proactively identify delivery risks and dependency gaps, and escalate with options rather than just problems. We'd love to chat if you have: 2+ years of product management experience, or equivalent experience in a…