Product Manager - Mobile

## Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. **What We Offer:** ***Impact*** *- The work you do here matters to millions.* ***Growth*** *- Philadelphia is growing, why not grow with it?* ***Diversity & Inclusion*** *- Find a career in a place where everyone belongs.* ***Benefits -*** *We care about your well-being.* ## Job Description Within OIT, the Digital Services team brings together user experience, engineering, and content to improve how Philadelphians interact with City services online, especially through the phila.gov website, which serves millions of visitors each year. What We Offer: • Impact - The work you do here matters to millions. • Growth - Philadelphia is growing, why not grow with it? • Diversity & Inclusion - Find a career in a place where everyone belongs. • Benefits - We care about your well-being. Job Description OIT is seeking a Product Manager to lead the development and continuous improvement of the City’s mobile applications and related digital products. This role will work cross-functionally with engineering, design, data, and City department stakeholders to define product vision, set priorities, and deliver solutions that meet user needs. The Product Manager will be responsible for managing the full product lifecycle, from discovery and strategy through delivery and iteration. This role requires strong collaboration, analytical thinking, and a commitment to delivering value for residents, businesses, and City employees. Essential Functions - Define and communicate a clear product vision aligned with City priorities and user needs - Lead product discovery efforts, including user research, stakeholder interviews, and data analysis - Translate business and user needs into product requirements, user stories, and roadmaps - Prioritize features and enhancements based on impact, feasibility, and strategic alignment - Partner closely with engineering, design, and data teams to deliver high-quality digital products - Manage and maintain a product backlog, ensuring transparency and alignment across stakeholders - Monitor product performance using metrics and analytics, and drive continuous improvement - Facilitate cross-department collaboration to ensure solutions meet operational and policy requirements - Advocate for user-centered design, accessibility, and equity in all digital products - Support agile delivery practices, including sprint planning, standups, and retrospectives - Communicate progress, risks, and outcomes clearly to technical and non-technical audiences - Monitor and analyze the evolving mobile product landscape to identify opportunities, trends, and best practices that inform product strategy - Establish and sustain a clear product vision, direction, and forward momentum for your portfolio - Approve features for release based on readiness and user impact - Oversee app store submissions, release notes, and rollout plans Competencies, Knowledge, Skills and Abilities - Strong understanding of modern product management principles and agile methodologies - Ability to balance strategic thinking with hands-on execution - Ability to run sprint planning, backlog grooming, and standups - Experience defining epics, user stories, acceptance criteria, an…