Product Manager

**Title:** Product Manager **Reporting to:** Senior Director, Product Management **Location:** Denver, CO **Employee Category:** Salary, Exempt **POSITION DESCRIPTION:** As a Product Manager, you will work with cross-functional stakeholders to translate product strategy and customer insights into a roadmap of prioritized, well-defined user stories. You will own the strategy, backlog, and delivery of one or more products within our portfolio of luxury travel experiences—spanning member-facing web and mobile applications, internal tools for our concierge and ambassador teams, and partner-facing platforms. The scope of this role may evolve over time as the company and team grow. Our Engineering team is AI-forward by culture and conviction. We build with and alongside AI—including Claude—and we are looking for a PM who shares that mindset. We want someone who sees AI as a lever for better member experiences and team efficiency, not just a buzzword. **ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:** - Own and maintain a strategic product roadmap; translate business goals and user insights into a prioritized backlog of well-defined stories in Jira - Serve as the liaison between stakeholders and engineering, clearly representing business needs while championing the end user - Partner closely with engineering and design (Figma) to provide real-time feedback, unblock decisions, and maintain shared clarity on goals and acceptance criteria - Define success metrics and KPIs for your product areas; use behavioral data from tools like Clarity and FullStory to inform prioritization and validate outcomes - Conduct ongoing discovery—user interviews, session recordings, support trends—and feed learnings directly into product strategy - Communicate roadmap status, risks, and decisions clearly and proactively to stakeholders at all levels - Evaluate and advocate for AI-powered features and tooling—including Claude—that improve member experience or team effectiveness - Know when to say “not now” versus “no”—you are not done when you find a solution - Other duties as assigned. **EDUCATION, SKILLS, AND EXPERIENCE:** - 3–5 years of product management experience, ideally with consumer-facing digital products - Proficiency with agile tools and workflows—comfortable writing stories in Jira, running sprint ceremonies, and iterating toward outcomes - Proven ability to balance competing priorities and make clear, data-informed tradeoffs - Familiarity with behavioral analytics tools such as Clarity or FullStory; comfort deriving actionable insights from usage data - Experience working alongside design in Figma—able to review wireframes, provide feedback, and collaborate on prototypes - Outstanding communication and stakeholder management skills; high EQ - Servant leader mindset—energized by unblocking your team and removing ambiguity - Understands MVP concepts and can ship value incrementally without waiting for perfection - Genuine curiosity about AI tools (e.g., Claude) and how to apply them to product and workflow problems - Highly detail-oriented—ability to plan, organize, develop roadmaps, and negotiate solutions with business stakeholders - BA/BS in a relevant field or commensurate experience **Compensation** – **$100,000-$110,000** We believe in building a compensation structure that reflects the comparable market pay rate for positions at companies similar in size, revenue generation and geographic location; in addition to individual factors including seniority, performance-based merit, education/training, and experience related to scope of responsibilities. **Paid Time Off:** Accrues each pay period, totaling 15 days annually, plus 11 paid holidays. **Core Benefits:** Comprehensive medical, dental, vision, life/AD&D, and disability coverage. **HSA/FSA/Commuter Benefits:** Pre-tax savings and spending plans, including employer HSA contributions. **FAM Trip:** After one year of employment, eligible for one three-to-four-night stay per calendar year in a…