Product Manager I

Company overview: TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale. Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT. Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably. What will you be doing? This position is responsible for… Develop expertise in the product(s) represented in your domain area Assist with gathering product requirements and use cases from internal and external stakeholders Assist with documentation of requirements and use cases Participate in bug triage and scrum meetings Support and adhere to the SDLC processes Learn how to create solutions leveraging our low-code/no-code configuration solution (Opus Solution Environment) In this role you will… Partner with decision-makers and stakeholders to deliver products to market and help our customers achieve the desired business value Partner with internal teams (Product Management, User Experience, Technical Communications, Services, Support, Engineering, Architecture) to ensure coordination and alignment leveraging all necessary parties to ensure our success Learn TraceLink products, business processes, methodology & ecosystem that drive effective programs Proactively build and expand business relationships that enable better product quality, time to delivery and customer satisfaction What we’re looking for Basic Qualifications: 1+ years of experience as a product manager with cloud-based applications Supply Chain knowledge – Manufacturing, Contract Manufacturing (CMO/CPO), Wholesaler/Distributor, 3rdParty Logistics (3PL), Pharmaceutical Dispensers (retail/hospital) and compliance Leadership Attributes: EXECUTION Strong project management skills Supports the team to drive through risk and ambiguity with a strong bias towards action and delivery. Functions effectively under pressure, with deadlines, and on high-visibility projects. Track record of setting targets, executing a plan, and delivering results against aggressive timelines Participate in team discussions relative to new product discovery. EMOTIONAL INTELLIGENCE Contributes to a high-functioning team environment where people are motivated and supported to share, feel engaged, and ultimately perform better Maintains commitment, perseverance, and passion Excellent communication skills both within the immediate team and the ability to socialize information with confidence and clarity Strong and effective presentation skills CRITICAL THINKING Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions Acts and decides appropriately when all available information may not be possible to obtain. Uses root cause analysis to identify, correct, and/or eliminate the causes of problems as well as the problem itself What will help you in this role.. . Technical degree (engineering and/or computer science) Working knowledge of GXP for the life sciences industry Working knowledge of agile software development lifecycle Working knowledge Atlassian software (Jira, Confluence) Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have ques…