Product Engineer II - Generative AI & Assistants, ArcGIS Pro

Overview ArcGIS Pro is a powerful geographic information system (GIS) software that is used to analyze, visualize, and share spatial data, helping to solve real-world problems. We’re on a mission to improve the accessibility of these tools through AI assistant functionality. As a team committed to innovation, you’ll have a unique opportunity to bring your expertise in AI and machine learning to the world’s leading GIS software. Through curiosity and investigative research, you’ll understand future capabilities and be able to fine-tune AI models to ensure quality functionality. You’ll design, build, and test AI Copilot experiences to assist our users in ways that have never been achieved before, impacting industries in government, public safety, conservation, imagery and more. In this role, you’ll collaborate with our cross-functional global team of software engineers, product engineers, designers, product managers, and release engineers committed to delivering a host of cutting-edge capabilities. Bring your passion for AI and natural language processing and apply today! Responsibilities Work with users and industry experts to identify primary use-cases and workflows Contribute to the design and usability of ArcGIS Pro AI Copilot Develop and implement test cases and validate bug fixes Contribute to the maintenance, monitoring, and growth of the automated test suite Troubleshoot production issues in current and past software versions Work with feature teams to infuse Copilot capabilities across the ArcGIS Platform Research and stay up to date with latest advances in AI and application development frameworks Share and distribute your workflows and projects in samples, tutorials, blog articles, videos, and help documentation Requirements 2+ years of experience using an application development language (Python, C#) Knowledge of AI and Machine Learning concepts Experience in building training datasets and fine-tuning/training AI models (NLP or vision) Ability to work well in a highly collaborative environment Knowledge of software development processes Strong analytical problem-solving abilities Excellent written and verbal communication skills Bachelor’s degree in GIS, computer science, computer engineering, or a related field Recommended Qualifications Experience with natural language processing and generative models Experience in building AI applications using frameworks such as Semantic Kernel or LangChain Familiarity with Esri ArcGIS platform technologies Experience with cloud services like AWS, Google Cloud, or Azure Knowledge of UI/UX design techniques Master’s degree in GIS, computer science, computer engineering, or a related field #LI-RC2 #LI-Onsite Total Rewards Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $79,664 — $133,120 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee…