Product Designer II

Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com . __________________________ Product Designer II About The Role Built Technologies is the AI-first platform for construction and real estate finance, trusted by Goldman Sachs, Fifth Third, and 45 of the top 100 U.S. banks to manage over $300 billion in annual capital. The design challenges at Built are genuinely complex: the lenders, owners, developers, and contractors using our platform are navigating high-stakes financial workflows where clarity, accuracy, and trust are not nice-to-haves — they are requirements. Making those workflows feel simple and human without sacrificing depth is the central design problem. The Product Designer II is a practitioner ready to own meaningful pieces of that problem independently. This role is for a designer who has built a solid foundation and is ready to drive design decisions with greater autonomy. You independently own design work across features and product areas with growing complexity, lead research activities, and are actively developing your ability to scope problems and communicate design rationale to cross-functional partners. Our Guiding Principles Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don’t hide behind consensus or committees. Playing it safe is just failing slowly. Help Customers Win. We learn our customers’ businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions. Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day. Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don’t wait to be asked. Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event. What You’ll Do Own design execution for features and workflows across Built’s platform — from discovery through delivery — including the draw management, budget tracking, and compliance surfaces that lenders and borrowers depend on. Lead user research activities including customer interviews, usability tests, and synthesis sessions — becoming a genuine expert in how lenders, owners, contractors, and inspectors use Built. Create user flows, journey maps, wireframes, and high-fidelity mockups with increasing complexity — choosing the right fidelity for the question at hand rather than defaulting to one approach. Collaborate closely with product managers and engineers to ensure designs are feasible, well-understood, and implemented with fidelity to intent. Contribute to and maintain the design system, identifying opportunities to improve shared components and patterns across the product portfolio. Clearly articulate design decisions and trade-offs to cross-functional stakeholders — framing rationale in terms of user needs and business outcomes, not just aesthetics. • Incorporate data and behavioral insights to validate and iterate on design solutions — using evidence to challenge your own assumptio…