Product Builder

Help make the world more hospitable The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building. If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here. About the role Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this: Most engineering roles are defined by how software gets built. This one also asks you to answer what gets built and why. Mews is growing fast across a complex, multi-property hospitality market, and the tools customers need don't always exist yet. This role exists to create them, from first principles through to measurable customer impact. As a Product Builder, you'll take end-to-end ownership of initiatives: defining the problem, prototyping a solution, shipping to production and staying close enough to see whether it actually helped. The surface area is broad — product-led growth mechanics, intelligent onboarding and automation workflows, multi-property operational tooling, AI-powered features and co-pilot experiences. You'll work alongside Product Managers and Designers where relevant, but you won't be waiting for direction. You'll set scope, run experiments and make calls. Hospitality technology is at an inflection point. Customers are asking for smarter, more integrated tools, and the gap between what exists and what's possible is real. Product Builders at Mews close that gap. What you would do Take end-to-end ownership of product initiatives: defining the problem, prototyping the solution, shipping to production and iterating based on real customer feedback Build AI-native features and co-pilot experiences as core product components, making engineering decisions about the underlying models and infrastructure that power them Use tools like Claude, Cursor and Lovable to ship faster, set the standard for how AI is used in the development process across engineering, and build reusable approaches that accelerate other teams Shape and implement systems across product-led growth, onboarding automation, multi-property business intelligence and AI-powered workflows Establish reusable patterns and frameworks that accelerate the work of other engineers, and coach engineers who want to develop in this direction AI Fluency Level 4: In this role, that means you build AI-powered products and systems as first-class engineering deliverables. You understand the models and infrastructure well enough to make architectural decisions about them, and you've shipped something where AI is a core component — not a feature bolted on top. Here you'll be designing and implementing AI-native experiences from scratch, not just integrating pre-built tooling. For more information on AI fluency at Mews, please refer to " AI Fluency at Mews: A Comprehensive Guide for Candidates " on Confluence. What you would bring Seven or more years delivering customer-facing software with measurable business outcomes, including large-scale initiatives across functions, systems or product areas Hands-on experience building AI-powered products or systems using modern tooling such as Claude, Cursor, Lovable or emerging agent frameworks — with enough understanding of the underlying models to make sound engineering decisions AI Fluency Level 4, or the equivalent hands-on experience shipping products where AI is a core architectural component Str…