Product Analytics Lead (Delivery & ATM)

We are expanding our Delivery process and launching our first ATMs in Mexico. We're looking for a Product Analytics Lead to own and scale the analytical function across both products. This is a unique opportunity to drive data-informed decisions for a well-established Delivery process while building the analytics foundation for our new ATM network from scratch. You will shape the analytical roadmap for both products in Mexico. What you'll do: Own end-to-end analytics for the Mexico Delivery & ATM products, driving data-driven decisions across operations, product, and strategy Build the analytical foundation for the ATM business from scratch while scaling and improving analytics for the existing Delivery product Design and launch operational reporting to provide full transparency over delivery performance, ATM operations, costs, and service levels Develop and optimise delivery mechanics, including zoning, routing, delivery flows, and operational processes Design and analyse the ambassador funnel: hiring, onboarding, performance, and retention, and develop motivation systems to improve efficiency Identify key specifics of the Mexican market in terms of delivery, ATM operations, and workforce dynamics, and reflect them in product and operational decisions Partner closely with business stakeholders, making actionable insights and decisions Drive continuous improvements, experiments, and operational efficiency across the Delivery & ATM ecosystem Hire and lead a team of analysts, establishing a strong execution and analytical culture What makes you a great fit: A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.) Expert knowledge of mathematical statistics, probability theory, and systematic thinking Advanced SQL skills are a must; Python or R is a significant plus for complex research Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights Ability to understand business objectives and transfer them into technical analytical tasks Experience in building processes and scaling them in fast-paced environments English proficiency (B1+) for effective collaboration within our international community Our ways of working: Innovative Spirit: a team from the best technical universities Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances Our benefits: Relocation support to Mexico with full visa & permit support to the employee and family Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation policy: 20 working days of annual leave and paid sick leave