Producer & Project Manager

ABOUT SOLACE Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall. ABOUT THE ROLE The Producer is the operational backbone of Solace's in-house video team, partnering closely with editors, creatives, marketers, and stakeholders to bring compelling stories to life.This role spans both production and post-production, ensuring projects move smoothly from concept through final delivery. You'll lead shoot logistics, coordinate crews and vendors, manage budgets and schedules, and drive the post-production process - keeping teams aligned, communication clear, and projects on track. You're a producer who understands the creative process. You know how to create the structure that allows editors, directors, and creatives to do their best work while maintaining a high bar for quality, organization, and execution. This is a highly collaborative role within the Creative organization, partnering closely with Marketing and other cross-functional teams to produce work that reflects the Solace brand and delivers meaningful business impact. Solace is a fully remote company. This role is remote with regular travel, including production shoots across the country, company offsites, and occasional working sessions at our Redwood City office. WHAT YOU'LL DO PRODUCTION (ROUGHLY HALF THE ROLE): - Co-own shoot production end to end: scheduling, location logistics, crew and vendor booking, gear coordination, call sheets, and day-of production management - Produce a mix of Bay Area shoots and travel productions in markets like Miami, San Diego, and other locations nationwide - Build and manage production budgets, track spend, and handle vendor payments and reconciliation - Source and manage relationships with freelance crew, rental houses, studios, and other vendors across multiple markets - Coordinate vendors for company offsites and events, including stage visuals, A/V production, and event photography - Coordinate with interview subjects - often patients, caregivers, and advocates - with care, discretion, and professionalism POST-PRODUCTION (ROUGHLY HALF THE ROLE): - Serve as the connective tissue between the video team and internal stakeholders, managing project intake, expectations, and communication across marketing and other departments - Help manage schedules and workloads across a post team of two senior editors and an assistant editor - Run feedback rounds: consolidating stakeholder notes, translating them into clear, actionable direction for editors, and keeping revisions on schedule - Own quality control on every cut that goes out for review - versioning, delivery specs, and detail-level accuracy are non-negotiable - Track projects and requests in Linear, keeping status visible and d…