Principal Cloud Architect

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. About the Role We are seeking an accomplished Principal Cloud Architect to define and execute NICE Systems' enterprise-wide cloud infrastructure strategy. You will serve as the technical authority on cloud architecture and operations, guiding the evolution of our AWS-first infrastructure while maintaining governance, security, and operational excellence. You will collaborate with product and R&D teams to ensure our infrastructure supports mission-critical solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise standards and mentoring senior technical leaders. Core Responsibilities Enterprise Architecture & Strategy • Define and communicate enterprise-wide cloud infrastructure strategy, architectural vision, and multi-year technology roadmap aligned with business objectives • Establish enterprise architectural standards, reference architectures, and design patterns for cloud-based infrastructure • Lead architecture reviews across infrastructure domains; drive architectural excellence and risk mitigation Cloud Infrastructure Operations & Product Support • Define and oversee global networking strategy: VPC design patterns, transit gateway governance, multi-account network architecture, and hybrid connectivity • Establish compute and container orchestration standards (EC2, ECS, EKS) ensuring operational readiness for product workloads • Establish enterprise Infrastructure-as-Code (IaC) standards and governance using Terraform, CloudFormation, and GitHub Security, Compliance & DevSecOps • Define enterprise security model and zero-trust architecture; oversee security architecture assessments • Govern identity and access management (IAM) strategies across multi-account AWS and multi-subscription Azure environments • Set enterprise security standards including network security (WAF, Shield, GuardDuty), secrets management, encryption, and audit frameworks • Drive DevSecOps practices and integration of security controls into CI/CD pipelines (GitHub, Jenkins) Technical Leadership & Mentorship • Mentor Cloud Architects and senior technical leaders; build and develop architectural capability across teams • Provide executive communication and thought leadership on cloud infrastructure strategy and technical roadmap Required Skills & Experience Experience & Background • 12+ years in technology/cloud architecture; 7+ years specifically in AWS cloud architecture at scale • Extensive hands-on experience designing and implementing mission-critical, high-availability systems in production AWS environments • Proven track record of enterprise architecture leadership, setting standards, and driving adoption across large technical teams AWS & Cloud Infrastructure • AWS Certified Solutions Architect - Professional (REQUIRED) • AWS Certified Security - Specialty or equivalent (strongly preferred) • Deep expertise in AWS services: ECS, EKS, VPC, Transit Gateway, RDS, DynamoDB, Lambda, IAM, and CloudFormation • Expert-level understanding of multi-account AWS architecture, cross-account access models, and organizational governance • Strong AWS networking knowledge: VPC design, subnetting, routing, Direct Connect, hybrid connectivity, and performance optimization Container Orchestration & Kubernetes • Expert-level hands-on experience with Kubernetes and AWS EKS at scale in production environments • Kubernetes certification (CKA, CKAD) or equivalent demonstrated expertise • Deep experience with containerization (Docker, container registries, image management) and container security best practices Infrastructure-as-Code & Automation • Expert-level proficiency in multiple IaC tools: Terraform, CloudFormation, AWS CDK, or equivalent • D…