Primary KYC Specialist

##### Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. ##### Perfect for those who aim to: - Manage the flow of incoming documents for primary user verification; - Process KYC documentation manually, primarily for clients; - Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required; - Define the required set of documents for user verification; - Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results; - Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently; - Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls; - Ensure the completeness and accuracy of data provided by clients; - Advise clients on missing KYC documents and verification requirements; - Make decisions on the approval of clients' KYC documentation and third-party verification outcomes; - Utilize various CRM systems and identity verification platforms effectively. ##### Experience you’ll need to bring: - Proficiency in English at an intermediate level or higher; - Ability to process large volumes of data in a short period; - Ability to work within a rotating shift schedule; - Relevant previous experience in the field of customer care/customer onboarding/customer experience; - Understanding of basic KYC and AML procedures. ##### It's a perfect match if you have those personal features: - Exceptional attention to detail and accuracy; - Ability to stay focused and productive while performing repetitive tasks; - Strong sense of responsibility, punctuality, and self-discipline; - Ability to work efficiently under pressure and consistently meet SLA targets. ##### Our clients offer competitive benefits to support your professional and personal growth, including: - Health & Wellness Focus; - Global Medical Coverage; - Growth Opportunities; - Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); - Performance-Driven Rewards; - Dynamic Work Environment. Apply, and let your growth journey begin.