Preferred Vendor Coordinator

The Preferred Vendor Coordinator supports the successful execution, adoption, and ongoing performance of the Preferred Vendor Program across multiple markets. Working closely with the Preferred Vendor Manager, this role provides operational, compliance, communication, and administrative support to ensure consistent program implementation and vendor engagement. The coordinator serves as a key liaison between onsite teams, preferred vendors, and strategic program partners, helping to drive program adoption, monitor compliance requirements, coordinate communications and training initiatives, and support continuous improvement efforts. This position requires strong organizational skills, attention to detail, excellent communication abilities, and the capacity to manage multiple priorities in a fast-paced environment while delivering exceptional service and support to internal and external stakeholders. RESPONSIBILITIES Operational Support Support the Preferred Vendor Manager in timely, successful implementation of day-to-day program activities. Support execution of the Preferred Vendor Program launch calendar, including pre-launch planning, rollout coordination, and post-launch follow-up action items. Support multiple markets and onsite teams simultaneously to ensure successful implementation and program consistency. Partner with the Preferred Vendor Manager to track, monitor, and report on program KPIs, adoption of metrics and operational performance. Assist in driving program adoption through onsite engagement, education and ongoing support. Conduct regular outreach and support sessions with onsite teams both internally and with the trusted partner to answer questions, reinforce program understanding and improve reporting and utilization. Coordinate and facilitate vendor and onsite team Q&A sessions to support engagement and issue resolution. Compliance (COI) & Vendor Management Support Serve as the primary point of contact for basic program and compliance inquiries from onsite teams regarding compliance and the Vendor Management program. Escalate critical vendor compliance or operational issues to VendorSmart and include the Preferred Vendor Manager to expedite resolution and minimize business disruption. Act as a liaison between onsite teams and the program�s strategic partner to ensure timely communication and issue resolution. Monitor vendor compliance documentation and requirements, including W-9 documentation, contracts, Certificates of Insurance (COIs), hold harmless agreements and waivers. Program Communication & Coordination Coordinate and assist with the deployment of Preferred Vendor communications, meetings, training, and events. Create, manage and maintain the Preferred Vendor Program shared inbox to ensure timely responses and organized communication. Coordinate with the VCP Communications Team and VendorSmart to support development and distribution of monthly newsletters. Assist with planning, logistics and execution of in-person meetings, vendor events, training sessions, and leadership presentations. Support development of training resources, FAQs and communication materials to enhance program understanding and adoption. Continuous Improvement & Program Performance Monitor and track performance to support a data-driven program and continuous improvement. Monitor BidDesk and support oversight of the RFP/bid submission process. Track Preferred Vendor progress throughout the bid process and coordinate follow-up communication with onsite teams and VendorSmart as needed. Gather feedback from onsite teams and vendors to identify opportunities for process improvement and enhanced program performance. Support initiatives focused on increasing vendor participation, improving compliance rates, and strengthening preferred vendor benefits and engagement. Contribute to ongoing process standardization and program optimization efforts. REQUIREMENTS Bachelor�s degree preferred or equivalent combination of education and relevan…