Pre-Opening Operations Manager – QSR (Spanish or French Speaker)

Our client is seeking an experienced **Pre-Opening Operations Manager – QSR** to lead the successful launch and operational readiness of new Quick Service Restaurant (QSR) outlets across Dubai and the UAE. This role is ideal for a hands-on operations professional with a proven track record in pre-opening projects within the QSR, fast-casual, cloud kitchen, or multi-site restaurant sectors. The successful candidate will be responsible for managing the entire pre-opening lifecycle, ensuring outlets are fully operational, compliant, staffed, and ready to deliver exceptional customer experiences from day one. **** **Key Responsibilities:** · Lead and manage end-to-end pre-opening activities for new restaurant outlets, ensuring timely and successful launches. · Develop and execute detailed opening plans, project timelines, and operational readiness checklists. · Coordinate with internal stakeholders, landlords, contractors, consultants, and government authorities to ensure all opening requirements are met. · Oversee licensing, permits, approvals, and regulatory compliance processes required for outlet openings. · Manage vendor onboarding, supplier setup, equipment procurement, and operational infrastructure readiness. · Ensure all operational systems, POS platforms, delivery channels, and technology solutions are fully functional before launch. · Coordinate recruitment activities, workforce planning, onboarding, and training programs for new outlet teams. · Develop, implement, and standardize operational policies, procedures, and SOPs to ensure consistency across locations. · Collaborate with culinary and operations teams to ensure menu readiness, product availability, quality standards, and inventory planning. · Manage aggregator onboarding and setup, including platforms such as Talabat, Deliveroo, Noon Food, Careem, and other delivery channels. · Conduct pre-opening audits, operational testing, and launch readiness assessments to identify and resolve potential issues. · Monitor opening budgets, timelines, risks, and project milestones while providing regular progress updates to senior management. ### Requirements · Minimum of 8+ years of progressive experience strictly within QSR, fast-casual, cloud kitchen, or multi-unit restaurant operations. · Proven, verifiable experience managing multiple pre-opening projects from planning through to successful commercial launch. · Deep UAE/Dubai market experience is non-negotiable; candidates must possess current, working knowledge of local municipality regulations, food safety codes, and licensing workflows. · Exceptional organization skills with the ability to manage complex timelines and multiple site launches simultaneously. · Highly articulate with the communication skills to manage landlords, contractors, government inspectors, and executive leadership. · A hands-on leader who rolls up their sleeves during the high-pressure days leading up to an opening. · Prior experience scaling recognized regional or international QSR, fast-casual, or cloud kitchen brands during rapid growth phases is highly desirable. · Tech-savvy profile with advanced understanding of modern kitchen logistics, POS systems, and aggregator algorithms. **Additional Information** This is a pivotal, high-impact role within a rapidly growing F&B business. For a launch specialist, this position offers the autonomy to build operational ecosystems from the ground up, leave a tangible stamp on the region's food scene, and directly fuel a brand's multi-site expansion strategy. **Candidates must be currently based in the UAEand ready to attend interviews at short notice. Immediate availability or shortnotice periods will be heavily prioritized.** **Fluency in Spanish or French would be highly preferred** To view other vacancies we have, please check our website ([www.blackpearlconsult.com](http://www.blackpearlconsult.com/)) and follow us on our social media accounts - [LinkedIn](https://www.linkedin.com/company/blackpearlc…