Powersports Service Advisor

# Service Advisor – Ride the Front Line of the Action **Tom Wood Honda Powersports | Indianapolis, IN** ### Turn Your Passion for Powersports Into a Career At Tom Wood Honda Powersports, we don’t just service bikes—we fuel adventures. Whether it’s a weekend rider, a daily commuter, or someone chasing adrenaline on four wheels, our customers trust us to keep them moving. We’re looking for a **Service Advisor** who can bring energy, personality, and professionalism to the front lines—someone who can translate customer needs into action and keep the shop running like a well-tuned engine. ## What You’ll Do (A.K.A. Be the Hero of the Service Lane) - Be the **first impression**—greet riders, build trust, and create a standout experience - Listen like a pro and **translate customer concerns into repair orders** - Work hand-in-hand with technicians to keep repairs moving efficiently - Provide clear updates on timelines, repairs, and recommendations - Recommend maintenance and repairs with honesty and confidence - Keep customers informed, excited, and coming back for more - Handle questions, concerns, and curveballs with professionalism ## What Makes You a Great Fit - You thrive in **fast-paced, customer-facing environments** - You’ve got strong communication skills and can connect with anyone - You understand (or want to learn) **powersports or automotive service** - You can juggle multiple tasks without dropping the ball - You bring a **sales mindset**—because great service is great selling - Bonus points if you love motorcycles, ATVs, or anything with an engine ## Why You’ll Love It Here - You’ll work with a team that’s **Passionately Driven and Humbly Confident**[\[](https://tomwood0-my.sharepoint.com/personal/jay_kinder_tomwood_com/_layouts/15/Doc.aspx?action=edit&mobileredirect=true&wdorigin=Sharepoint&DefaultItemOpen=1&sourcedoc={454bca0c-d319-4dd4-b68d-1be1dc0812db}&wd=target%28/General.one/%29&wdpartid={50ac1454-ed82-4b05-9d21-0cd68c40addb}{1}&wdsectionfileid={957db1fc-a43b-4776-9ae1-510fc64258da}) - Opportunities to grow within a **family-owned company with 50+ years of success** - Competitive pay, performance incentives, and real career paths - Full benefits package (health, PTO, 401k, etc. - A fun, high-energy environment built around the **powersports lifestyle** ## The Bottom Line If you’re the type of person who: - Loves helping people - Enjoys a fast-paced, high-energy environment - Wants a role where you can **sell, solve problems, and build relationships** This isn’t just a job—it’s your chance to be part of the ride.