Pool Manager

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. # **Pool Club Manager** # **Job Description** **Position Type: Seasonal | Location: Bay Terrace Center** **At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.** # **ABOUT THE ROLE** **To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Seasonal Pool Manager situated within the Pool Clubs.** **Across the agency, our seasonal and part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.** **Agency Expectations:** - **Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.** - **Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.** - **Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.** - **Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.** **Role Expectations:** - **Maintain a safe, welcoming, and enjoyable environment for all members, guests, and staff at all times.** - **Support membership growth and community engagement through strong service, programming, and outreach efforts.** - **Assist in driving revenue growth through effective programming, operations, and member experience** - **Ensure smooth, efficient daily operations of the Pool Club across all departments.** - **Plan, direct, and supervise all aspects of pool club operations, ensuring alignment with organizational goals.** - **Provide oversight of staff, members, and guests, maintaining a safe, positive, and well-managed environment.** - **Collaborate with the BTC Senior Director to develop and implement operational and growth strategies.** - **Manage daily administration, including staffing, scheduling, and support of budget oversight.** - **Recruit, hire, train, and supervise seasonal staff, including lifeguards, head guards, gate staff, office staff, and maintenance teams.** - **Conduct and oversee pre-season, post-season, and in-service trainings to ensure staff preparedness and compliance.** - **Develop and implement staff schedules, operational routines, and standard procedures.** - **Supervise, support, and evaluate all program and operations staff, ensuring accountability and performance standards are met.** - **Maintain accurate records and documentation related to staff, programs, and facility operations** - **Support efforts to increase membership, including outreach, retention strategies, and community engagement.** - **Coordinate, manage, and monitor vendor relationships and contracts, ensuring compliance with all agreements.** - **Oversee the ordering, inventory, and distribution of supplies and equipment.** - **Implement and enforce emergency action plans, crisis management protocols, and safety procedures.** - **Ensure full compliance with NYC Department of Health regulations and all applicable safety standards.** - **Maintain overall facility cleanliness and organization, working closely…