Police Services Aide

**PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLYBEFORE SUBMITTING YOUR APPLICATION** Applications are being accepted for part-time Police Services Aides to support [Police Department](https://www.gaithersburgmd.gov/government/departments/gaithersburg-police-department) operations, functions, programs, and activities. This is a civilian position within the Police Department. You must be at least 18 years of age to apply. This position will work a regularly scheduled shift on weekday evenings (4 to 9 p.m.) and weekends (8 a.m. to 3 p.m. or 3 p.m. to 9 p.m.) and may substitute as needed for full-time or part-time staff who are unavailable to work their assigned shift (any weekday between 8 a.m. and 4 p.m., any weeknight from 4 p.m. to 9 p.m., and/or any weekend shift from 8 a.m. to 3 p.m., or 3 p.m. to 9 p.m.). (Scheduled hours are subject to change depending on Department operational needs.) Availability to substitute on holidays is expected with the exception of Thanksgiving Day, Christmas Day, and New Year's Day. As a Police Services Aide, you will perform a wide variety of clerical and administrative functions that support and assist police personnel and the public but do not require the authority of a sworn law enforcement officer. We're looking for individuals who are responsible, dependable, punctual, and attentive to detail and who have general knowledge of record keeping practices and procedures and previous clerical/administrative support experience. You must be committed to providing excellent customer service, as you'll interact with the general public, residents, business owners, and staff on a daily basis. It is truly a team effort in the Gaithersburg Police Department - our civilian employees work together with sworn officers to fulfill the day-to-day operations of the agency and to help members of the Gaithersburg community when they need it the most. **APPLICATION PROCESS**: In addition to completing the online job application, including the Supplemental Questions portion of the application, applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUST complete the Personal History Statement in its entirety, ensuring that the instructions in each section are followed and the information provided is complete and accurate. The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link, your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement, send a message via the online portal requesting additional time. Please note that after 60 days, your account will be archived and unable to be reactivated. Again, only fully completed Personal History Statements will be accepted. **Please note that intentionally lying or deliberately withholding information on the online application and/or Personal History Statement will result in an applicant's permanent disqualification from employment in the Police Department.** Online applications and attached materials are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted. **What you will do with us:** - Respond to requests/inquiries of customers who walk in/call in to the Police Department seeking emergency and routine information and assistance. - Perform data entry tasks as directed/assigned. - Maintain records and files containing parking tickets, traffic citations, and other police related information. - Assist with radio communication involving police situations. - Receive and process payments for parking and traffic violations. - Process requests for copies of reports and other information. - Conduct research and…