Police IT Systems Support Technician

**PLEASE READ THIS ENTIRE ANNOUNCEMENT CAREFULLYBEFORE SUBMITTING YOUR APPLICATION** The [Gaithersburg Police Department](https://www.gaithersburgmd.gov/government/departments/gaithersburg-police-department) is accepting applications for a full-time Police IT Systems Support Technician to operate, maintain, and provide support services for all police-related information systems and technology programs used by the Department. This is a non-sworn technical position with the Police Department; work is performed with considerable independence in accordance with accepted information technology practices. This position is responsible for supporting and administering standalone and networked police-related computer applications and in-field technologies (hardware, software, and associated peripheral equipment) in support of the City's law enforcement operations. The successful candidate will provide technical computer expertise and end user support on police-related applications; troubleshoot and resolve operational and applications problems; plan, organize, and conduct training for department personnel; and coordinate departmental information technology functions with the City's Department of Information Technology including the coordination of system and application updates. The ideal candidate will have strong and effective technical, organizational, interpersonal, communication (verbal and written), time management, and customer service skills, and be able to quickly develop a working knowledge of the information systems and technology programs used by the Department, as well as an understanding of departmental functions, services, and operations. Must be detail oriented and accurate, thorough in completing work tasks, and have a demonstrated ability to meet firm deadlines. Relevant skilled work experience in a law enforcement, criminal justice, public safety, or similar operation is preferred. 40 hours per week; a core work schedule based on operational needs will be determined; extended or irregular hours, including evening, weekend, and holiday work, may be required to accommodate unexpected or critical issues as well as to address technology needs for law enforcement personnel working various shifts. Starting salary for this position is negotiable within the anticipated target hiring range ($72,000 - $82,000) and will be offered at a level consistent with the relevant experience and qualifications of the candidate. The City provides comprehensive insurance benefits (medical, dental, vision, life), paid time off, generous retirement contributions, health and wellness programs, tools to assist with paying down student loan debt and managing student loans, training and professional growth and development opportunities, and excellent work/life balance. **APPLICATION PROCESS**: In addition to completing the online job application, including the Supplemental Questions portion of the application, applicants who move forward in the process after completing the online application and questions will receive an email invitation to complete the Personal History Statement. Applicants MUST complete the Personal History Statement in its entirety, ensuring that the instructions in each section are followed and the information provided is complete and accurate. The Personal History Statement is a comprehensive document requiring a significant amount of information. Applicants will have 14 days to complete the Personal History Statement. If you are unable to complete the Personal History Statement within 14 days of receiving the activation link, your account will be locked. Should you wish to unlock your account and reactivate your Personal History Statement, send a message via the online portal requesting additional time. Please note that after 60 days, your account will be archived and unable to be reactivated. Again, only fully completed Personal History Statements will be accepted. **Please note that intentionally lying or deliberately wi…