About the Police Administrator Associate Dispatch Client Member role
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**Job Title:** Police Administrative Associate – Dispatch/Client/Member Support **Department: Lacombe Police Service** **Job Status:** Casual – shift work (variety of shifts – days, nights, weekends) **JOB POSTING:** **#LPS2026-02** Reporting to the Support Services NCO, the Police Administrative Associate – Dispatch / Client / Member Support provides assistance and support to the public, members of the Lacombe Police Service and external agencies. The Lacombe Police Service Administrative Associates operate in a team environment and may be called upon to assist in all areas of dispatch, client and member support. **DUTIES AND RESPONSIBILITIES** - Operate emergency and non-emergency switchboard, radio and telephone equipment; receive, record and dispatch complaints accurately and process files; create and distribute operational files for investigation by members; monitor, retrieve, review, link and update all Police operational occurrences ensuring accuracy and in accordance with Lacombe Police Service audit standards. - Receive, generate and process over the counter inquiries, information and investigative Lacombe Police files. Motor vehicle collision reports and traffic complaints, processing of all security clearance requests. **QUALIFICATIONS AND SPECIAL / MINIMUM REQUIREMENTS** - Minimum 1 year of experience in a Policing Support / Operational environment with a recognized Police Service - PROS end user course and CPIC query / narrative course is an asset - Current or previous dispatching in a Police environment is an asset - This position is composed of shift work (day, evening and weekend shifts) - Must be able to pass and maintain the RCMP reliability security requirements - Must have good working knowledge of the Criminal Code and Provincial & Federal Statutes - Must type 40 words per minute - Exceptional communication skills, both verbal and written - Demonstrate proficiency in a multi-tasking team-based environment - Ability to respond courteously while dealing with the public and other staff members within a hectic environment - Must have superior computer software skills and familiarity with working in a Windows environment - Demonstrate the ability to maintain confidentiality when working with confidential subject matter **Wage:** $31.68 to $39.60 per hour depending on education and experience. **This position will remain open until a suitable candidate has been selected.** **We thank all applicants for their interest; however, only those selected for an interview will be contacted.**
Salary estimate
$32 – $40/yr
Provided by the employer.
Skills for this role
CommunicationSecurity
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