Planning and Support Manager, Training Department

About Cleerly We’re Cleerly – a healthcare company that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time. Cleerly is committed to providing safe and effective medical software that meets customer needs and our intended use. The adherence to all applicable regulatory and statutory requirements establishes a clear framework for setting measurable quality objectives. Our commitment to continually improving our products and processes proactively manages risks, ensuring ongoing compliance throughout the entire software lifecycle. Understanding this role's relevance and importance is critical to achieving Cleerly's quality objectives. About the Opportunity The primary purpose of the Planning and Support Manager of the Training Department role is to lead the planning and organization of training delivery for the Training Department . The scope of the role includes, but is not limited to, organizing the training calendar, effectively communicating with internal and external stakeholders and leading the process of training delivery. This is a new role with an opportunity to develop improved operational processes. Responsibilities Reporting to the Educational and Technical Sr. Director, the Planning and Support Manager of the Training Department will contribute to many critical tasks in the daily operations of the department, including: Leading the Training Coordinator Managing the training schedule process Updating Work Instructions and SOPs as required by regulatory compliance Managing training records Strategic planning and collaboration with the Educational and Technical Sr. Director and the Technical Manager of the Training Department. Defines training methodologies, including structure, method, effectiveness and efficacy checking/monitoring Track Departmental KPIs and partake on its definition Coordinate Training Department Vacation Schedules, assuring adequate coverage for daily tasks Collaborate with the Technical Manager, Training Department to align in terms of training capacity vs training requirements. Review Training Department Work Instructions and SOPs to confirm accuracy and monitors compliance by trainers 6 month expectations: Completed training for essential skills for the role, including: Support…