Physical Therapy Technician / PSR - Twin Cities Orthopedics

The Therapy Technician and Patient Service Representative position is a blended role to serve both therapy patients and the therapy team by providing aspects of therapeutic healthcare services to patients as well as assist with clinical responsibilities. **This is a part-time role (0.7 FTE), 3-4 days per week, can start as early as 7:30 AM & will close the clinic at the front desk 2 days/week working until 6:30 PM or 7:00 PM. Hour's variable, but will have a set weekly schedule our of our Eagan location.** Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. #### **Essential Functions:** - Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises - With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist - Accurately and efficiently schedule new and existing patients in the current practice management system - Verify and document insurance information as defined by current business practices - Chart management - Maintain timely communication with patients and families while in clinic - Maintain clinician schedules - May assist with coordinating schedules for the Volunteer Intern program, train and orient incoming Interns - Clean and stock exam rooms, gym, equipment, and therapy space - Maintain patient education materials - Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients - Assist with Sports Performance and other Training HAUS ancillary services and their daily needs - Assist with check-in for individual and group fitness classes - Coordinate routine inspection/maintenance of equipment repair as needed - Assist with patient transport within the clinic - Position may include additional site-specific responsibilities - Any and all other duties as assigned **Education and Experience Requirements:** - High School diploma/GED or equivalent - Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a master's in athletic training - 100 hours of related experience - Customer service experience required **Benefits & Compensation:** - Actual starting pay will vary based on education, skills, and experience. - The pay range displayed reflects full-time compensation and will be prorated for employees working less than a full-time schedule. - We offer a comprehensive benefits package - to learn more click [here](https://revohealth.com/wp-content/uploads/sites/2/2025/11/2026-Benefits-Overview-Final-1.pdf). - Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement. - All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more. **Working Conditions:** - Ability to sit for extended periods (up to 8 or more hours per day). - Frequent use of hands and fingers for typing, writing, and handling documents. - Occasional standing, walking, bending, or reaching within the office environment. - Ability to lift and carry office supplies or files weighing up to 20 pounds. - Visual acuity to read electronic and paper documents. - Auditory ability to participate in phone or video calls clearly. - Manual dexterity to operate standard office equipment (e.g., computer, phone, printer). **Setting:** - Clinic **Essential Requirements:** Ability to: - Comply with company policies, procedures, practices and business ethics guidelines. - Complete job required training. - Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.…