Physical Security Technical Operations Lead

# Engagement Duration = 4 months minimum if not longer Location: Remote Work From Home Shift = Day Shift Required Certifications = PSP, CPP, or NICET Physical Security or equivalent Must Have Experience: Video Management Systems / Video Camera's Role Overview Arganteal is seeking a Physical Security Technical Operations Leader to join our Advanced Technology Group. This is a senior individual contributor role that sits at the operational heart of Arganteal's physical security project delivery — translating technical expertise into flawless execution across the full project lifecycle. Working in close partnership with the Project Management Office (PMO), this role drives technical quality and coordination on physical security projects from initial site survey through design, procurement, implementation, and post-implementation remediation. The Technical Operations Leader provides hands-on guidance and technical direction to Arganteal Physical Security Engineers and field technicians, ensuring every deployment meets client requirements, industry standards, and Arganteal's commitment to excellence. While this is primarily a standard-hours role, the position includes on-call bridge escalation support as needed, requiring someone who is calm under pressure and capable of quickly diagnosing and guiding resolution of technical issues during critical implementation windows. # What You Bring ## Experience - 10+ years of hands-on experience providing technical leadership on project-based physical security work — including design, integration, and implementation of enterprise security systems. - Deep working knowledge of physical security technologies across access control, video surveillance (VMS/cameras), intrusion detection, and integrated/converged security platforms. - Demonstrated experience leading site surveys, producing design documentation, and authoring detailed bills of materials for physical security deployments. - Proven track record coordinating with PMO functions and supply chain teams on multi-site or enterprise-scale physical security projects. - Experience providing technical oversight and guidance to engineers and field technicians, including escalation support during complex or time-sensitive implementations. - Familiarity with conversion bridge processes and the technical coordination required to manage system transitions with minimal client disruption. ## Technical Knowledge - Access control platforms — Lenel, Software House C-CURE, Genetec, AMAG, Honeywell Pro-Watch, or equivalent. - Video management systems — Milestone, Avigilon, Genetec Security Center, Axis Camera Station, or equivalent. - Intrusion detection — DSC, Bosch, Honeywell/Resideo, DMP, or equivalent panel/sensor ecosystems. - Network fundamentals relevant to physical security — PoE infrastructure, VLANs, IP addressing, and physical security IT integration. - Reading and producing architectural drawings, security system design diagrams, and CAD/Visio documentation. ## Skills & Attributes - Highly organized and detail-oriented — capable of managing multiple concurrent projects without losing grip on technical quality or delivery timelines. - Clear, direct communicator who can translate technical complexity for both field teams and client stakeholders. - Collaborative partner to the PMO — contributing to scheduling and planning as a technical peer, not just a resource. - Composed and decisive under pressure, particularly during time-sensitive bridge escalations. - Self-directed with the ability to operate effectively with minimal supervision on active projects. ## Preferred Qualifications - Industry certifications such as PSP (Physical Security Professional), NICET Physical Security, or equivalent. - Experience working at a technology integrator, VAR, or managed services provider delivering physical security solutions at enterprise scale. - Familiarity with government or regulated-industry physical security standards (FICAM, HSPD-12, ICD 705, NERC CIP,…