Personal Training Manager

**Benefits:** - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Flexible schedule **Position:** Personal Training Manager (PTM) **Reports to:** General Manager **Department:** Club Operations **Purpose:** The Personal Training Manager (PTM) leads and manages a team of Personal Trainers. PTMs are responsible for overseeing the personal training program in clubs to ensure the program adds value to members, the PF brand, and the company’s core goals. This role is a hybrid of leadership and hands-on personal training, ensuring high-quality member experience while supporting personal trainers in meeting performance goals. The PTM will play a crucial role in growing the personal training business while maintaining a personal client load. **Duties and Responsibilities:** **Leadership & Team Development:** - Lead the Personal Trainers at the assigned location, in planning and implementing strategies to attract and keep members. - Conduct regular one-on-one and team meetings to align Personal Trainers with company goals and performance metrics. Send RPTM/RD weekly capstone emails to ensure the department is focused and delivering consistent results. - Oversee the execution of personal training programs, ensuring high-quality service delivery. - Fill in (or ensure appropriate coverage) for the PT’s when they are unavailable to work as scheduled. - Create job postings, interview potential PT’s, complete new hire processes, and train new hires. - Maintain an active personal training schedule to drive revenue and lead by example. - Ensure trainers follow company policies, including proper documentation and scheduling. - Responsible for conducting Team Player Assessments and evaluating the competencies of team members. - Support the hiring process through interviews and technical evaluations - Provide input to help identify strong PT candidates - Own onboarding and training for new PTs - Lead coaching, day-one experience, systems training, and ongoing development - Partner with GM on PT-specific performance concerns and coaching plans Member Experience & Engagement: - Ensure all fitness programming aligns with our club’s vision and enhances the member experience. - Serve as a point of contact for member feedback, addressing concerns, and finding solutions to improve engagement and retention. - Assist in designing and promoting fitness challenges, workshops, and special events. Operational & Administrative Duties - Manage trainer schedules to align with member demand and club needs. - Maintain accurate documentation of client sessions, billing, and progress tracking. - Ensure compliance with company policies, safety procedures, and operational guidelines. - Assist in keeping training areas organized, clean, and stocked with necessary equipment. Operations & Performance Management: - Support the General Manager in overseeing daily fitness operations, including scheduling, staff performance, and maintaining equipment standards. - Monitor and track key performance metrics such as personal training revenue, class attendance, and member satisfaction. - Maintain a high level of facility cleanliness, safety, and compliance with health regulations. Sales & Growth Revenue: - Support the growth of personal training revenue through effective client engagement and goal setting. - Assist in promoting training services to members through orientations, consultations, and on-floor interactions. - Track and report on personal training key performance indicators to the Senior Personal Training Manager. - Implement sales and marketing strategies designed by the Senior Personal Training Manager to increase participation. **Qualifications:** - Must be at least 18 years of age. - High School diploma or equivalent required. Associate’s degree preferred. Equivalent related work experience or combination of experience a…