Personal Lines Account Manager

**About Us:** We are an independent insurance agency specializing in a broad range of insurance products in [business insurance](https://midwestriskpartners.com/business-insurance/) and [personal insurance](https://midwestriskpartners.com/personal-insurance/). Our solutions extend to individuals, families, and businesses. The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for the whole agency. This position requires exposure to all aspects of this department with diverse day-to-day responsibilities. **Role Expectations and Description:** The Account Manager is a key component of our team. A clients’ experience from a service perspective can make or break the sustainability of our business. As an AM, you can directly affect and control our clients’ experience. ### Key Responsibilities - Work with Agency Principal, Producers, and Team Members - Order policies and issue documentation, certificates, and binders as needed - Prepare account renewal submissions for marketing and proposals to obtain competitive coverage/cost ratios for clients - Provide exceptional customer service to our clients by developing and maintaining strong long-term client relationships - Bind coverage for new clients ### Skills, Knowledge and Expertise - P&C License required - Experience working for an independent insurance agency - Experience servicing/quoting/marketing personal lines insurance with multiple carriers, and wholesalers - Minimum of 2 years of experience as a Personal Lines Account Manager - Must be able to multi-task and handle a heavy workload with minimal supervision - Effective communicator (verbal and written) - Working knowledge of Applied Systems Epic management system - Insurance designation (Preferred) **Desired Skills:** - Experience with Microsoft Office and proficiency in Word and Excel - Excellent organizational skills with attention to detail ### Benefits Group Health Policy (100% of employee-only cost covered by employer) Group Life & Disability Policy (100% covered by employer) Profit Sharing Plan (100% contribution by employer) upon vesting \*Paid vacation days accrued based on tenure