Personal Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Brown & Brown** is seeking a **Personal Lines Account Manager** to join our growing team in **Ft. Myers, FL!** The PL Account Manager is responsible for servicing new and existing clients and helping to maintain positive client relationships, providing high quality of service to assigned accounts with a focus on the profitability of the business to the agency. **How You Will Contribute:** - Providing the best-level of customer service/support to all client’s accounts - Rate and prepare quotations when necessary - Mail binders and ID cards to insureds - Mail, fax or email application to company and suspend for receipt of policy - Handle client telephone and mail requests for information, endorsements, cancellations and other services as required - Assist with accounts receivable control - Document all conversations with insured and/or other interested parties - Complete policy rewrites when necessary - Have knowledge and abide by the underwriting guidelines and binding authority guidelines of each company - Maintain and update the AMS 360 and Image Right database timely and accurately - Inform company and client of errors in polices or endorsements - Maintain knowledge of current legal and social conditions that may impact adequacy of policy coverage and limit **Licenses & Certifications:** - Florida 2-20 Property & Casualty license or 4-40 Customer Representative license **Skills & Experience to be Successful:** - 3 years Industry Experience - Knowledge of customer service functions such as rating, marketing, claims handling and coverage information - Strong commitment to service for the agency's clients - Effective written and verbal communications skills - Effective and efficient use of computer and related equipment - Good organizational skills, attention to detail and ability to respond to requests effectively and efficiently - Industry designations are promoted and funded by the agency **Teammate Benefits & Total Well-Being** We go beyond standard benefits, focusing on the total well-being of our teammates, including: - *Health Benefits*: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance - *Financial Benefits*: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement - *Mental Health & Wellness*: Free Mental Health & Enhanced Advocacy Services - *Beyond Benefits*: Paid Time Off, Holidays, Preferred Partner Discounts and more. *Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.* **Recruiting Vendor Disclosure Statement** Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. **The Power To Be Yourself** As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.