Perf& Tracking Specialist

**Job Description:** Title: Performance and Tracking Program Specialist Classification: Non-Exempt Scope of Position: The Performance and Tracking Program Specialist will receive guidance and direction from the Performance Manager and Area Managers and any newly designated special projects and/or special initiatives under Performance and Tracking. The Program Specialist supports Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making. Essential Functions: · Enter, review, and validate customer records, case notes, and service data in internal systems · Perform cross-system audits to ensure data accuracy and resolve discrepancies · Develop and run system queries to support program operations and performance tracking · Generate data reports and dashboards to support internal reviews and program analysis · Support compliance monitoring efforts by preparing documentation and assisting with corrective actions · Collaborate with program and operations teams to improve data collection processes and protocols · Ensure data governance standards are upheld in alignment with board and regulatory requirements · Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency · Other opportunities as available Education and Experience Requirements: · Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience · At least 2 years of experience in data entry, reporting, auditing, or performance tracking · Proficiency with Microsoft Excel and other data management tools · Strong attention to detail and accuracy in handling data · Ability to analyze information, identify discrepancies, and resolve issues · Strong written and verbal communication skills · Ability to manage multiple priorities and meet deadlines in a fast-paced environment · Commitment to confidentiality, compliance, and data integrity · Must have reliable transportation to and from the worksite and other required locations Job Ad Performance and Tracking Program Specialist Gulf Coast Region Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Performance and Tracking Specialist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As a Performance and Tracking Program Specialist, you are responsible for supporting Workforce Solutions operations by ensuring the accuracy, consistency, and integrity of program data across all service lines. This role plays a critical part in maintaining compliance, generating performance insights, and supporting data-informed decision-making. Essential Functions: · Perform cross-system audits to ensure data accuracy and resolve discrepancies · Develop and run system queries to support program operations and performance tracking · Support compliance monitoring efforts by preparing documentation and assisting with corrective actions · Collaborate with program and operations teams to improve data collection processes and protocols · Ensure data governance standards are upheld in alignment with board and regulatory requirements · Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency Education and Experience Requirements: · Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience · At least 2 years of experience in data entry, repo…