People Success Partner

About Zinnov Zinnov is a global management consulting firm that helps organizations make decisions that actually get used — and deliver results that matter. For over two decades, we’ve partnered with leading enterprises, high-growth technology companies, and investors to answer some of the toughest questions they face: Where should we invest? How do we scale globally? What capabilities will win in the next decade? Our work shapes market entry strategies, global operating models, M&A decisions, and long-term growth bets. We’re known for being data-led, execution-focused, and outcome-driven — not opinion-heavy slideware. At Zinnov, how you work matters as much as what you deliver. We value independent thinking, crisp communication, and early ownership. With 450+ professionals across 10 global offices, we work across industries including Digital Services, ER&D, Enterprise Software, Semiconductors, Healthcare, BFSI, Automotive, Media & Telecom, and Private Equity. Zinnov isn’t for everyone. It’s for people who want steep learning curves, honest feedback, and the chance to see their work influence real business decisions — not just presentations. Why Globalization Excellence (GE) Zinnov’s Globalization Excellence (GE) practice helps enterprises build and scale Global Capability Centers (GCCs) end-to-end — from Design & Discovery to Build, Scale, and Run. In GE, you don’t work in silos. You: Own complex, end-to-end client journeys Work across GCC advisory, managed services, and BOT / outsourcing models Influence leadership decisions that shape long-term talent and operating strategies This is where strategy meets execution — and where talent plays a defining role. About the Role As a People Success Partner ( Employee Relations Specialist) , you will build and sustain strong employee–management relationships by proactively addressing workplace concerns, managing employee relations matters end-to-end, and resolving conflicts with fairness, maturity, and strong documentation discipline. This role plays a critical part in enabling a respectful, inclusive workplace culture while ensuring HR practices remain aligned with applicable Indian labour laws and statutory requirements. This is a 100% work-from-office role requiring regular in-person interaction with employees, managers, and leadership. What You’ll Do Employee Relations & Case Management Manage employee relations matters end-to-end: grievances, disciplinary issues, conflict resolution, workplace investigations, and corrective actions. Conduct fair, timely, and well-documented investigations into complaints, grievances, or policy violations; recommend appropriate corrective actions. Act as a trusted point of contact for employees—address concerns, clarify policies, and ensure clear, timely communication. Promote a positive and respectful environment through open dialogue, transparency, and collaborative problem-solving. Manager Coaching & Performance Support Provide guidance and coaching to managers and employees on ER best practices, effective communication, and conflict management. Advise managers on performance management: coaching, corrective action, Performance Improvement Plans (PIPs), and separations—ensuring consistency and fairness. Support the development, implementation, and tracking of PIPs in alignment with company policies and Indian employment practices. HR Compliance & Policy Enablement (India) Partner with HR leadership to ensure compliance with applicable Indian labour laws and statutory requirements, including (but not limited to): Labour Code Shops & Establishments Acts (state-specific) Industrial Disputes Act Payment of Wages Act Maternity Benefit Act Payment of Gratuity Act POSH (Sexual Harassment of Women at Workplace Act) Support drafting, review, and implementation of employee policies and procedures that meet statutory requirements and strengthen workplace culture. Conduct periodic audits/reviews of ER policies, procedures, and practices to ensure complia…