People Operations Specialist

Our Mission: Why Lighthouse? At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue. With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act. Lighthouse Values: Our guiding light We are Lumineers . Our shared values keep us on a collaborative path fostering a cultural and customer centric environment Pursuit of greatness : We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail Meaningful work matters : We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward Elevate each other : We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀 Job Details 💼 People and Talent 📍 Belgium - Ghent 🕜 Full-Time/Hybrid What you will do As People Operations Specialist you will help run reliable, employee-centred People Operations across Belgium, the United Kingdom, and Germany, with Belgium as your primary focus. This is a hands-on operator role spanning payroll, benefits, employee lifecycle support, and people data, with scope to lead a tailored AI or automation project once you are established in the role. Where you will have impact Deliver accurate payroll: Help ensure employees are paid on time and payroll errors remain as close to zero as possible. Strengthen Belgian People Operations: Share ownership of a growing Belgian employee population, act as a dependable point of contact for colleagues in Ghent, and create reliable coverage across the team. Support multiple countries : Take operational ownership across Belgium, the United Kingdom, and Germany, working with trusted local advisers and providers. As part of a global team, collaborate with colleagues to provide cross-border support and backup coverage for other locations as needed. Create consistent employee experiences: Make sure employees are properly onboarded, supported throughout employment, and offboarded with the correct documentation, payments, benefits enrolment, and clear communications. Protect data quality: Act as a guardian of people data so decisions, reporting, integrations, and People programmes are built on accurate information. Enable effective collaboration: Give Talent Acquisition, Talent Enablement, and People partners timely operational support and clear employment guidance. Improve operational efficiency: Proactively identify practical ways to streamline workflows, strengthen system integrations, automate recurring tasks, and improve People Operations practices after learning the existing processes. Lead a focused AI project: Take ownership of an AI-enabled People Operations initiative suited to your strengths after your first months in the role. Maintain business continuity: Foster knowledge sharing and transparent communication to ensure seamless business continuity while collaborating with peers across…