People Experience Senior Manager

What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We’re looking for an exceptional People Experience Senior Manager to join our People Team and lead our Employee Experience and Facilities functions. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will play a critical role in shaping a hybrid work experience that attracts top talent, accelerates onboarding, strengthens culture, and enables employees to do the best work of their careers. This is a highly cross-functional, high-impact role reporting to the VP of People, with one direct report. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Onboarding: Design and continuously improve a best-in-class onboarding experience that enables new hires to contribute meaningfully from Day 1. Recognition & Milestones: Build and scale programs that make our employees feel valued and motivated to continue pushing boundaries, and celebrate key moments across the employee journey. Engagement & Social Infrastructure: Architect high-quality offsites, events, and social programs that strengthen relationships and foster collaboration. Hybrid Work Experience: Define and operationalize ways of working that maximize efficiency and inclusion across in-person and remote teams. Culture & Organizational Development: Partner with the VP of People to identify organizational gaps and design targeted programs that reinforce a high-performance, feedback-driven culture. Workplace Operations: Oversee office operations and manage the Office Manager to ensure a seamless, safe, and fulfilling in-office experience. Vendor & Budget Management : Own vendor selection, relationships, and budgets across Facilities and Employee Experience to ensure scalable, high-impact operations. Real Estate Planning: Partner with Finance and IT to proactively plan and execute on office expansion needs as headcount scales rapidly. The ideal candidate has: Experience across both startups and mature companies, including at least 2 years leading an Employee Experience function Ability to simultaneously manage a wide variety of both strategic and operational workstreams Propensity to think in terms of systems, always seeing the full picture and designing for scale Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar) Deep belief that employee experience should directly enable business performance A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over spo…