Payment Operation Manager

##### Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. ##### Perfect for those who aim to: - Participate in integration projects with PSPs and payment platforms (gateway/method naming, required fields, validation, limits, cashier infoblocks); - Work with online payments, payment flows, and transaction lifecycles across multiple markets; - Set up and improve cashier UX: payment buttons, instructions, pre-defined amounts; - Oversee day-to-day payment operations: transaction, cashier, balance, and conversion/error-report monitoring, transaction and P2P reconciliation, PSP volume monitoring; - Analyze payment performance, routing, and key operational metrics to continuously improve transaction success and customer experience; - Collaborate closely with providers and internal teams (product, business, support); - Maintain the stability of payment operations in a fast-changing, multi-geo environment; - Take full ownership of operational improvements and payment experience quality, proactively identifying and driving optimizations. ##### Experience you’ll need to bring: - 2-3+ years of experience in Payments Operations, Billing, or a similar role within online payments, ideally including exposure to new market/PSP launches; - Strong, hands-on understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles; - Confidence working with financial and transactional data, including budgeting, settlement calculations, and commission/cost optimization; - Experience in Microsoft Excel and Tableau (dashboards, monitoring reports); - Experience communicating with international partners and payment service providers, both verbally and in writing; - Upper-Intermediate level of English (some internal teams communicate only in English); - Experience in iGaming will be a plus. ##### It's a perfect match if you have those personal features: - Good communication skills; - Persistence, problem-solving skills; - Responsibility, attention to detail. ##### Our clients offer competitive benefits to support your professional and personal growth, including: - Health & Wellness Focus; - Global Medical Coverage; - Growth Opportunities; - Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); - Performance-Driven Rewards; - Dynamic Work Environment. Apply, and let your growth journey begin.