Patient Services Specialist for GI in Newberg

**Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose** Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology South Clinic located in Newberg. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Gastroenterology South Clinic receive the highest value care tailored to their needs. **Using excellent customer service and communications skills, your primary duties in this phone-based role include:** - Primarily responsible for supporting a high-volume inbound phone team by scheduling appointments in an efficient and timely manner. - Completing and verifying insurance information. - Answering phones on a multi-line system. - Managing inbound referrals. - Updating registration and EMR records as needed. - Performing additional administrative and support tasks as assigned. **Salary:** Hiring range, based on experience and credentials: - Level I: $19.59 - $26.51 per hour. - Level II: $21.55 - $29.16 per hour. - Level III: $23.71 - $32.07 per hour. **Workdays: This role is located at the Gastroenterology-South Clinic in Newberg. Hybrid/Remote work is available, and the role can become primarily remote once training is completed and expectations are met. Typical hours are Monday-Friday (7:50 am - 4:50 pm).** **Qualifications that support success in this role are based on education, experience and values including:** - Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred. Specialty care GI experience is a plus! - Prior Electronic Medical Record (EMR) experience is preferred. Epic experience is a plus! - Familiarity with insurance and referral processes. - Demonstrated ability to initiate, work independently, and effectively multitask. - Excellent attendance and work ethic. - Positive attitude and desire to be a team player. - Ability to communicate professionally and effectively with patients, physicians, and other team members. - A commitment to patient-focused care, privacy, and safety. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. **Make an impact in patient-focused healthcare.** Look forward to coming to work and feel good about the work you do - apply today! **Premium Benefits:** - **Healthcare:** Employee is 100% covered Medical, Dental, and Prescription Insurance - **Financial Wellbeing:** Generous 401(k) plan and Flexible Spending Account options - **Work-Life Balance:** Paid Time Off plus 9 paid holidays annually - **Wellness Support:** Robust wellness program and employee assistance services - **Commuter Benefits:** 70% of Tri-Met transit pass covered - **Additional Perks:** Employee discounts and optional benefits like Pet Insurance **Patients and peers recognize The Oregon Clinic as a top regional healthcare provider and employer. We are:** - Guided by our values of dedicating to excellence, compassionate and joyful connection, inclusive collaboration, listening humbly, and leading with integrity. - The largest physician-owned, multi-specialty medical and surgical practice in Oregon with a team of 1,500 team members across 30 specialties and our business office. - Dedicated to providing the highest value care tailored to the needs of each unique patient. - Proud to be consistently ranked by our employees as a Top 10 Workplace by *The Oregonian*. **Ou…