Patient Services Representative

**Locations:** Marietta, GA **Schedule:** Full-time Hourly, On-site **Compensation:** Competitive hourly rate + benefits **Perks:** Front-desk leadership, fast-paced medical office setting, patient-centered teamwork **About OrthoAtlanta** Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. **What You'll Do** As a Patient Services Representative at OrthoAtlanta, you’ll: - Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures - Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed - Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through - Input and update patient demographics, insurance information, and visit details into the EMR system - Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow **A Great Fit If You…** - Thrive in a fast-paced, people-facing role - Communicate clearly and compassionately with patients and staff - Juggle multiple responsibilities with poise and attention to detail - Love organizing tasks and solving front-desk challenges - Work independently while being a strong team player **What You’ll Need** - High School Diploma or equivalent - 2+ years of experience in a medical office or clinical setting preferred - Familiarity with medical terminology and EMR systems (Epic a plus) - Strong customer service skills and a professional, patient-focused demeanor - Excellent organizational, multitasking, and time-management abilities - Strong verbal and written communication skills - High attention to detail and discretion with patient information **Why OrthoAtlanta?** - Work with a collaborative clinical team in a respected practice - Opportunity to grow within a dynamic healthcare setting - Make a meaningful impact on patient experience every day **Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!**