About the Patient Service Representative Ortho Podiatry role
Patient Service Representative Ortho Podiatry positions focus on delivering results in their domain. This page aggregates open Patient Service Representative Ortho Podiatry roles and what employers typically expect.
**Essential Functions:** - Greets and registers patients in prompt, pleasant, and courteous manner. - Verifies all necessary information such as demographics and insurance information in the patient medical record or file. - Responsible for preparation of patient medical records for daily appointments. - Updates profiles on the patients. - Responsible for filing medical histories, labs, correspondence and other information in patient medical records in proper order following departmental guidelines. - Maintains and updates current information on appointment schedules ensuring that patients are scheduled properly and appointments are confirmed, posts all cancelled, re-scheduled or no show appointments. - Responsible for collecting all co-pays and small balances and balancing drawer daily. - Responsible for patient referrals. - Must be knowledgeable of EMR (Athena) - Answers telephone, screens calls and provides information as directed. - On-site regular and punctual attendance. - Assisting other staff as directed. - Other job functions as directed. - Attends meetings as required. **Skills/Abilities:** - Must demonstrate current competencies applicable for the position such as typing or data entry. - Knowledge of clinic/medical practice procedures related to all medical operations. - Knowledge of phone system, copiers and fax machines. - Knowledge of customer services principles and techniques. - Must be capable of screening and directing calls in courteous and expeditious manner. - Must be skilled in customer service and have a pleasant and courteous demeanor while dealing with all callers and must be able to effectively serve as a clinic liaison. - Must be able to respond to stressful or emergency situations in a calm and effective manner. - Must have the ability to work cooperatively as a member of office staff and team. - Must be able to lift 30-50 pounds. **Mental/Physical Requirements:** - Mostly sedentary with some standing, walking, reaching. - Daily and repetitive data entry. - Periodic stress from handling many calls and patient requests. **Qualifications:** **Education** High School Diploma or Equivalent
Salary estimate
$111,000 – $150,000/yr
Provided by the employer.
Resume tips for Patient Service Representative Ortho Podiatry applicants
Lead with measurable achievements relevant to Patient Service Representative Ortho Podiatry (numbers, scope, impact).
Mirror the exact keywords from the Patient Service Representative Ortho Podiatry posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names.
Keep it to one page for early-career, two pages for senior Patient Service Representative Ortho Podiatry candidates.
Interview preparation
Prepare concrete STAR-format stories that show Patient Service Representative Ortho Podiatry outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Patient Service Representative Ortho Podiatry problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About HealthStar Physicians
HealthStar Physicians is actively hiring on Jobedly. Explore their open roles and what it's like to work there.