Patient Services Coordinator

**Patient Service Coordinator (1 full-time position)** Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in one of our Wilmington, DE offices. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. **Main responsibilities of this position include:** - Providing excellent customer service to all patients - Data entry and preparation of orders - Becoming versed and knowledgeable of various insurance company requirements and procedures - Obtaining the proper documentation necessary for insurance companies / plans - Verifying patient benefits and pre-certifying our services - Assuring timely service to patients - Ability to quickly learn and navigate all company computer and phone applications - Performing other duties as assigned **Skills & Requirements:** - Works independently - Uses good judgement - Makes sound decisions - Communicates professionally - Works in a fast-paced environment - Records correctly and briefly - Handles sensitive information in confidence - Meets deadlines and prioritizes - Proficient in Microsoft Outlook, Word, Excel - Organized and detail-oriented - High school graduate - Knowledge of anatomy and medical code is a plus - Professional conduct - Dress appropriately **We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you.** **This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.**