Patient Service Representative - Pediatrics

Position posted: 7/15/2026 **RESPONSIBILITIES** Job Specific Competencies: - Demonstrates knowledge and ability to check patients in and out for his/her clinic visit. - Maintains patient demographics and insurance records. - Demonstrates knowledge of basic insurance and billing procedures. - Performs routine duties associated with patient scheduling, payments and co-payments. - Performs secretarial duties in a timely and efficient manner. - Ensures customer friendly telephone communication. - Provides appropriate safety and infection control measures. JCMG Core Competencies: - Strives for continuous quality improvement. - Participates in educational experiences designed to maintain and/or improve professional competence. - Maintains high work ethic standards. - Provides quality customer service to staff, patients and visitors at all times. **MINIMUM QUALIFICATIONS** Education: - High school diploma or GED Experience: - Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting - Experience with office equipment Certification/License: - N/A Knowledge/Skills/Abilities: - Articulate - Computer skills required - Good telephone communication skills **WORK ENVIRONMENT** Works in heated and air-conditioned area consistent with a normal office environment. **BENEFITS** - Health insurance & employer paid short- and long-term disability - Generous PTO policy, beginning at 148-hours annually - 56 hours paid Holiday Leave - Employer Retirement Plan (401K) with employer match - Tuition reimbursement and other professional advancements, including a Medical Assistant training program