Patient Experience Liaison-Ascension

Franciscan Missionaries of Our Lady Health System · Gonzales, LA

Full-timeHealthcareMid Level$111,000–$150,000/yr

About the Patient Experience Liaison Ascension role

Patient Experience Liaison Ascension positions focus on delivering results in their domain. This page aggregates open Patient Experience Liaison Ascension roles and what employers typically expect.

The Patient Experience Liaison is an advanced, patient facing and consultative role responsible for addressing complex patient experience concerns, leading high impact service recovery, and supporting system level improvement across the Baton Rouge Market. Operating with a high degree of autonomy, this role serves as a trusted partner to patients, families, frontline staff, and leaders when patient experience concerns extend beyond point of care resolution. Reporting to the Manager Patient Experience, the Liaison focuses on high risk situations, grievance investigations, trend identification, and improvement accountability, translating patient feedback into targeted actions that strengthen patient trust, reduce repeat concerns, and improve experience outcomes.

Salary estimate

$111,000 – $150,000/yr

Provided by the employer.

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