Patient Engagement Representative Lotus Village

Join CareSouth as a Full-Time Patient Engagement Representative and be the welcoming face that guides our patients through their healthcare journey! Located in Baton Rouge, this onsite position allows you to engage directly with individuals seeking assistance, making a significant impact in their lives while showcasing your problem-solving skills. You'll thrive in a relaxed, yet high-performance environment that values empathy and innovation. At a competitive pay rate of $13.60 per hour, you'll find fulfillment in helping others in a professional setting surrounded by a forward-thinking team. If you're an office professional eager to contribute to a safe and supportive medical clinic atmosphere, this is the perfect opportunity for you. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Paid Time Off. Take the first step in your rewarding career today by applying! ### **What does a Patient Engagement Representative do?** As a Patient Engagement Representative at CareSouth, you will play a vital role in delivering high-quality, efficient service to our patients. Your commitment to accuracy and completeness in inputting patient information will directly impact the care we provide. This position requires you to engage customers with compassion and empathy, ensuring that every interaction is characterized by a warm smile and attentive service. By actively working to create and maintain a professional and positive patient experience, you will not only enhance patient satisfaction but also foster trust and rapport within our clinic. Join us in making a difference in the lives of those we serve! ### **Does this sound like you?** To excel as a Patient Engagement Representative at CareSouth, you must possess a unique blend of skills that ensure seamless interactions with patients. Strong computer skills are essential for efficiently managing patient information and utilizing healthcare software. Excellent verbal and written communication skills will enable you to convey vital information with clarity and compassion. A friendly and welcoming demeanor is crucial, as you will be the first point of contact for our patients. Additionally, exceptional interpersonal communication skills will help you build rapport and trust. The ability to effectively resolve conflicts with empathy and professionalism will ensure a positive experience for all patients. These skills will empower you to thrive in a high-performance environment dedicated to innovative healthcare solutions. Knowledge and skills required for the position are: - Must have strong computer skills. - Excellent verbal and written communication skills. - Be friendly, welcoming and compassionate. - Exceptional interpersonal communication skills - Must be able to effectively resolve conflicts ### **Get started with our team!** If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application! ### Benefits 401k 3% match, 13 paid holidays, PTO, Life and cancer insurance policies, Medical, Dental, Short term and Long disability insurances.