Patient Coordinator

Join Our Team at Sunshine Pediatric Dentistry & Orthodontics as a **Patient Coordinator**! **Who We’re Looking For** We are seeking a compassionate, professional **Patient Coordinator** who is eager to build a long-term career and grow with us. The ideal candidate is personable, dependable, and a fast learner who thrives in a fast-paced setting. If you enjoy helping families, value teamwork, and contributing to a positive office culture and community, we’d love to meet you! **About the Role** As a **Patient Coordinator**, you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following: - Greeting patients and guests with a warm, professional demeanor - Explaining treatment plans clearly and confidently - Presenting payment options and assisting patients with financial arrangements - Managing incoming calls with excellent phone etiquette and assessment skills - Supporting clear and positive communication between management and staff - Coordinating patient scheduling to optimize daily workflow and staff productivity - Ensuring daily tasks, office objectives, and production goals are met - Assisting with inside and outside marketing initiatives - Preparing and submitting clean insurance claims **Requirements** - High school diploma or equivalent - Minimum 1 year of dental front office experience - Knowledge of dental terminology - Basic computer proficiency (dental software, Word, Excel) - Strong communication skills - Ability to make informed decisions with or without supervision - Reliable, punctual, and self-motivated - Texas Medicaid experience (Preferred) - Bilingual in Spanish (Preferred) **Preferred Qualities** - Knowledge of dental plans and insurance terminology - 2+ years of dental office experience - Outgoing, approachable, and patient-focused - Strong organizational and administrative skills - Demonstrated ability to provide exceptional customer service **Benefits** We offer a comprehensive benefits package, including: - 401(k) and 401(k) matching - Medical, dental, and vision insurance - Life and Health insurance - Paid time off **Work Location:** In person – San Antonio, TX 78209