Patient Care Liaison - Clinical

CHC is a non-profit social service agency in the Akron area whose mission is to treat, inspire, support and empower individuals and families impacted by the disease of addiction. CHC has been a critical part of Ohio’s efforts to treat and prevent substance use disorders since 1974. We are looking for a Patient Care Liaison. The Patient Care Liaison is a cross-functional healthcare support role responsible for enhancing patient access, supporting clinical workflows, assisting with continuity of care activities, and maintaining accurate documentation processes within a federally aligned primary care clinic environment. This position serves as a key link between patients, providers, clinical staff, and external healthcare entities. **Duties Include:** - Front desk and patient access operations - Medical assistant workflows - Referral follow-up and tracking - Preventive care outreach - Transportation of clients, as needed - Continuity of care support - HRSA Health Center Program Requirements - Support accurate collection and documentation of required patient data elements **Minimum requirements:** Bachelor's degree in Social Work or 1+ year experience as CDCA, LCDC I or II Must have a valid driver's license and must pass a background check and drug test. **Why you would love it here:** - Medical, dental and vision benefits for employees working 30+ hours weekly! - 32 paid days off per year! (holidays, vacation, personal and sick days!) - Referral Bonuses! - 403b, with company match after one year! - Professional licensure fee reimbursement! - Company Sponsored Training Opportunities – based on position - Employee Assistance Program (including Health Management, Family Support and Financial Advice/Assistance)! CHC Addiction Services is an Equal Opportunity Employer and Provider of Services. Non-Smoking Facility